HEALTHY PET STORE

Responsibility

• to explain, advise and suggest foods, meal preparation, snacks, and food rewards
• to provide expert harness fittings if the animal is comfortable
• reporting to the Store Management team, you'll be a highly responsible and visible member of the Customer Service team, willing and able to make an impact from day one
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• to offer suggestions for supplements and herbal remedies
• due to the nature of our business, you'll also present a professional image of Healthy Pet Store to local veterinary practices, trainers, and other complementary businesses
• to recommend training, play, and bed products
• the role requires you to demonstrate your passion for retail and pets in a professional and measured way. We are specialists in fresh feeding and animal enrichment, so an understanding of these elements is desirable
• to be active with in-store replenishment, picking and packing home deliveries and click and collect orders, and sometimes handling goods-in deliveries
• one of Healthy Pet Store's aims is to normalise the way caregivers shop for their pets in a supermarket-style store whilst at the same time, engaging them positively in a journey from puppy or kitten, or rescue into adulthood
• to attain defined KPIs
• the role is part time, 20-24 hours a week on a rolling rota to include days, evenings, opens, closes, and on/off weekends. There are further hours available to cover leave and sickness
• maintain very high store standards of neatness and hygiene- this is dusting shelves and products, wiping shelf edge labels, sweeping, mopping, cleaning up ‘mess’, vacuuming crates
• maintain very high store standards of neatness and hygiene – this is dusting shelves and products, wiping shelf edge labels, sweeping, mopping, cleaning up ‘mess’, vacuuming crates
• job Advert

Requirements

• eagerness and ability to learn a large quantity of product knowledge and disseminate this to customers
• you must be able to understand or demonstrate customer service excellence
• you must be able to demonstrate excellent customer service in a retail environment
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• ability to engage with customers and gain buy-in often on concepts that may be at odds with held beliefs
• cashing up, closing down and key holding experience is a bonus although training will be given
• physically fit and able to lift heavy products up to 16kg
• natural feeding experience is desirable although training will be provided
• preference is given to previous pet food and accessories retail experience
• calmness under pressure
• some knowledge of holistic dog and cat care will be beneficial as is an understanding of basic animal training methods
• friendly, accurate and hard-working, with a can-do attitude
• hard-working, with a can-do attitude
• predominately provide a hands-off approach with animals

Trade

• arts & Entertainment
• personal Care & Home Health
• Arts & Entertainment
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• Personal Care & Home Health

Earnings for position customer advisor

Responsibility

• job Advert
• join an independent and fast-growing pet food and accessories retailer with a real difference
• warehouse
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• managing the replenishment of stock items
• booking in and storing frozen and ambient deliveries with accuracy
• overseeing stock rotations
• you’ll use handheld devices, product codes and an EPOS system to do this
• in return for your hard work and dedication to delivering only good things to customers and their pets, we provide industry-leading bonuses and recognition schemes, in a fun and dynamic retail environment
• if you’re looking for a job that keeps you on your toes, then you’re in the right place
• ensuring safe working practices are observed at all times
• ensuring safe working practices are observed at all times in a difficult working environment
• if you love being productive and making every second count, you’ll love work life here at Healthy Pet Store
• with our great range of foods and snacks, as well as high-end functional toys and training equipment, we’re a business dedicated to the health and well-being of dogs and cats
• liaising with other departments to ensure loss and damages are kept to a minimum and correctly reported
• liaising with the management team to ensure loss and damages are kept to a minimum and correctly reported
• reporting to the Warehouse Supervisor, Warehouse and Replenishment Operatives work a range of shifts during the week, evenings and weekends to make sure the store is replenished with the right stock when customers need it
• sharing best practices with colleagues to continuously improve our service proposition
• with raw food being stored at -18 degrees Celsius you have to be willing to work in extreme conditions
• we rely on every single employee working in Logistics to roll up their sleeves and get the job done - it’s your energy that helps get our products into the hands of our customers
• replenishment in store
• the role is physically demanding; frozen produce is heavy and while trolleys and pallet trucks are provided, there will be the requirement for manual handling to get items into their correct location in the cold stores and shop floor
• strong organisational and communication skills
• ensuring ambient stocks are rotated. Frozen rotation is carried out by the Retail team during freezer cleans
• capacity to switch between a cold environment and an ambient environment
• being responsible for the organisation and tidiness of the cold stores and in-store freezers for the safe storage and ease of viewing of all products
• with our great range of foods and snacks, as well as high-end functional toys and training equipment, we’re a business dedicated to the health and wellbeing of dogs and cats
• taking responsibility for the organisation and tidiness of the cold stores and in-store freezers for the safe storage and ease of viewing of all products
• production
• reporting to the Warehouse Supervisor, Replenishment Operatives work a range of shifts to make sure the store is replenished with the right stock when it needs it
• if you love being productive and making every second count, you’ll love life here at Healthy Pet Store
• physically fit and able to lift heavy products within HSE guidelines
• fast and accurate labelling of products in own label categories
• calmness under pressure
• this is a role for the fast thinkers and without your hard work, our shop freezers & shelves would be empty, so accuracy and a fast pace are essential
• accuracy when looking up barcodes and price look ups
• hard-working, with a can-do attitude
• the role is physically demanding, frozen produce is heavy and while trolleys and pallet trucks are provided, there will be the requirement for manual handling to get items into their correct location on the shop floor
• skills, knowledge and experience
• previous experience in a logistics role, ideally from a warehouse and/or retail replenishment environment, is desirable

Responsibility

• join an independent and fast-growing pet food and accessories retailer with a real difference
• assessing and implementing functional additions to EPOS and CMS
• due to expansion, we now require the skills of a Data Administrator
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• updating EPOS with promotion start and end dates and copying to CMS
• any other tasks associated with data management and administration, including handling wastage/shrinkage data
• instructing the Retail departments to do SEL updates and print offs
• working closely with the Purchasing department, updating product descriptions and other associated information, and global, category, or individual trade and selling prices, and tracking margins on EPOS, highlighting any anomalies to Operations
• handling discounts according to BBE dates reports
• in return for your hard work and dedication to delivering only good things to customers and their pets, we provide industry-leading bonuses and recognition schemes, in a fun and dynamic retail environment
• full responsibility for CMS product content , completing weekly price data downloads from EPOS and uploads to CMS to ensure data accuracy
• directing stock takes alongside Logistics, updating stock data, and tracking and running stock valuations
• with our great range of foods and snacks, as well as high-end functional toys and training equipment, we’re a business dedicated to the health and well-being of dogs and cats
• shared light office duties such as filing, banking, etc
• working three days a week in the Head Office, and working with the Purchasing, Operations departments, and to a lesser extent Marketing department, this is a brand new cross-functional role with the purpose of ensuring the integrity and accuracy of data within the company for colleague and customer satisfaction
• skills, Knowledge and Experience
• as this is a new role in the business, the successful candidate will need to have an appreciation that there is a need to be flexible and patient as the role and company processes evolve, they will be excited by the opportunity to own and shape the role themselves and have previous experience of working autonomously to plan their working days and workload to ensure the job gets done with exceptional organisational and communication skills
• project work relating to EPOS and till look and feel
• understanding the importance of accurate data
• experience with CMS and/or EPOS software

Responsibility

• job Advert
• specific Job Role and Responsibilities
• warehousing
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• this is a fantastic opportunity to join a fast growing and progressive retailer and to make your mark in the developing logistics department as well as bring new ideas to the business’ supply chain efficiency
• healthy Pet Store provides frozen meals for dogs, cats and other meat eating pets, as well as other categories of pet food, and has a large range of pet-friendly training gear, cool toys, natural snacks, and more
• issue pick lists to warehouse teams and suppliers for replenishment and invoicing purposes
• organise a warehouse and cold stores of mixed products
• reporting to the Operations Manager and working with the Purchasing and Retail teams, you will lead, manage and motivate a small warehouse team in a role which is critical and which directly contributes to the success of the business
• our customers expect a high level of product availability, and the work in the cold stores and warehouses play a pivotal role in helping the business to grow
• maintain planograms
• if you’d like to get your teeth into a logistics role at grass roots level and apply your logical and methodical approach to the drive for efficiency, Healthy Pet Store would love to hear from you
• maintain a tidy and organised mailbox and folders
• manage stock takes
• break down, check off and store frozen and ambient deliveries and oversee them to a high standard
• deal accurately with variations
• ensure product rotation
• maintain a clean and organised warehouse
• ensure label wastage is kept to a minimum
• ensure loss and damages are kept to a minimum and ensure accurate reporting
• keep track of coldstore servicing and deal efficiently with servicing issues
• ensure the working environment is maintained within Health and Safety standards
• ensure sufficient stock is ready for store replenishment teams to take

Responsibility

• identify and implement cost reduction opportunities and programmes
• focus on benefit-based selling and leading by example in customer care
• take responsibility, along with your Assistant Manager, for opens, closes, shift changes, checkout management, SELS and booking goods in
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• rotas management, and timesheet updates
• ensure Click and Collect and Home Delivery orders are handled efficiently
• communicate any stock issues or requests to Head Office
• working with the Operations Manager to drive and report on the daily targets, meet and exceed your KPIs and that of your team
• handle complaints professionally and according to training provided
• ensure the store is clean, well-stocked and organised
• ensure team members are motivated, directed and focused on store standards and profit-generating activities
• carry out Health and Safety regular tasks eg fire alarm testing and ensure paperwork is complete
• additional responsibilities
• whilst not directly responsible for your store replenishers, you will support and guide them if needed

Benefits

• profit sharing