HAWES & CURTIS is looking for employees for positions:
customer service representative
Working hours
full-time
Language
english
russian
french
german
Salary
salary
Education
A-Level or equivalent
Requirements
working within a Web/E-Commerce/Online environment in the fashion industry
call Centre experience
tailoring expertise, as explained above
build a relationship with customers, answering questions on tailoring, listening to understand customer expectations and needs
strive to identify the perfect tailoring solutions for the customer
communicate with alterations partners to ensure that work is completed on time
advanced grammar and spelling
excellent spoken English
Responsibility
dealing with escalated complaints
warehouse operative
Working hours
full-time
Salary
salary
Requirements
warehouse experience
attention to detail
excellent communication skills
customer focused
ability to work shifts
Responsibility
keeping a tidy work area
operations manager
Working hours
full-time
Salary
salary
Responsibility
preparing daily orders and ensuring orders are picked and packed accurately and presentable
lead by example, demonstrating best practice at all times
ensure all operatives are productive and working within the processes and procedures
able to manage time and resources effectively
managing staff KPIs and attendance
forward planning especially during peaks and downtime
organising and processing inbound and outbound stock including new deliveries
the Warehouse Operations Manager role will be responsible for managing the day to day activities, motivating and developing your team to deliver exceptional service to our customers
Requirements
warehouse experience within a FMCG environment
at least 3 years warehouse experience at manager or supervisory level
excellent attention to detail
5s Lean Six Sigma
excellent communication skills, written and verbal
excel at intermediate or advanced level
excellent leadership skills and motivating the team
forklift licence
accounts payable
Responsibility
processing Payment Runs
petty Cash
warehouse team leader
Working hours
full-time
Salary
salary
Responsibility
preparing daily orders and ensuring orders are picked and packed accurately and presentable
lead by example, demonstrating best practice at all times
ensure all operatives are productive and working within the processes and procedures
able to manage time and resources effectively
managing staff KPIs and attendance
forward planning especially during peaks and downtime
organising and processing inbound and outbound stock including new deliveries
stock control checks and maintain inventory accuracy levels
Requirements
warehouse experience within a FMCG environment
excellent attention to detail
excellent communication skills, written and verbal
excellent leadership skills and motivating the team
excellent customer service skills, demonstrating a professional manner at all times
demonstrate the ability and willingness to work flexible hours as determined by the needs of the business
able to use own initiative and demonstrate a common sense approach to duties
problem solving, be efficient in investigating and providing accurate information
warehouse administrator
Working hours
full-time
Responsibility
we are an established clothing business seeking to recruit a Warehouse Administrator
allocating picks for Team Leaders
this role is required for our busy warehouse office in the Enfield area
preparing packing list and other shipping supporting documentations
downloading and uploading scanners
booking in deliveries and transport for wholesale partners
maintaining communication boards
answering telephone calls and assisting visitors
Salary
salary
Requirements
excellent attention to detail
excellent communication skills, written and verbal
excellent customer service skills, demonstrating a professional manner at all times
able to use own initiative and demonstrate a common sense approach to duties
problem solving, be efficient in investigating and providing accurate information
ability to work well under pressure
sales advisor
Requirements
preferably 1 year experience of working in a similar role in fashion retail
at least 1 year experience of working in a similar role in fashion retail
A passion for providing excellent Customer Service
passion for providing excellent Customer Service
A sound understanding of retail
a sound understanding of retail
the ability to work to a flexible rota
ability to work to a flexible rota
management accountant
Responsibility
preparation of management information on a timely basis and submit to the stakeholders which includes management, banks and auditors
preparation of monthly management accounts for companies
preparation and submission of VAT returns
preparations of accruals and prepayments and monthly posting of journals
balance sheet reconciliation- query investigation and resolution
profit and Loss a/c- analytical review and analysis
intercompany reconciliations and rechargeable cost n a monthly basis
treasury Management and management of multi-currency bank accounts
Education
bachelor's
Requirements
accounting: 3 years
junior designer
Responsibility
working closely with the Head of Creative, Creative Team to drive delivery of high quality digital and printed assets
including website, email, social design. Design/produce print include seasonal store POS, packaging, marketing material
be responsible for the creation of design solutions to briefed projects
maintain brand consistency throughout your work
following the correct design processes and creating high quality deliverables for projects
build strong relationships with other departments through regular and clear communication and a collaborative approach to work
Requirements
eager to learn with a can-do attitude
passionate about design whilst being aware of popular culture on a broader scale
able to present work clearly and articulately
basic knowledge of Figma would be helpful but not essential
be digital first but are also comfortable working across print, with a willingness to always be learning new skills
work collaboratively with the team and confident to work independently when required
organized, with a pragmatic approach
ability to work under tight deadlines and juggle multiple projects at once
network engineer
Language
german
Salary
salary
Responsibility
day to day troubleshooting and resolving BAU IT issues
IT operations and management of the entire retail system
prepare IT budget
manages the relevant IT hardware and software of the retail system and at warehouse
provision of quality 1st to 5th line support
leads on the implementation of IT, particularly relating to retail system projects
providing line management of 1 x IT Engineer
Requirements
mastery of retail systems. Experience in the Eurostop Retail System will be a great advantage
perform hands-on fixes, including installing and upgrading software and installing hardware, implementing file backups/restores, and configuring systems and applications
in-depth knowledge of escalation procedures, incident management, and other disciplines related to IT service delivery
experience co-ordinating installations, upgrades, and maintenance
strong experience of 1st to 5th line support. Prioritise incidents, service requests and problems and be flexible and able to adjust based on the business impact of each one
experience with Ms SQL Server and BT Cloud phone systems
administer and maintain the retail and warehouse estates
experience in people supervision; including training and development
Changes in earnings for the position sales advisor