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HARLEY THERAPY is looking for employees for positions:
customer service administrator
customer service administrator
administrator
Requirements
strong written and verbal communication skills with excellent spelling and grammar
typing speed of at least 50 words per minute
you enjoy speaking to new people. You’re warm, friendly, personable and polite
ability to work independently and manage time effectively in a remote environment
you’re able to write clearly and accurately, with perfect spelling and grammar
you have a minimum typing speed of 50wpm
you’re focused and work at a fast pace while maintaining accuracy and attention to detail
you can work independently and as a team, manage your own time, prioritise tasks and manage competing priorities
Responsibility
as the first technology platform to match clients and therapists algorithmically and use data to drive improved service delivery in the industry, we're revolutionising the mental health space
we're looking for a tech-savvy customer service administrator who will work alongside our lead Customer Service Manager to provide world-class customer service and develop new ideas
assisting with complaints, offering appropriate solutions, escalating and/or directing clients to appropriate professional bodies where needed