Quality of the work very good, but took a long time. My only negative comments would be around the communication. Reactive, rather than proactive
Company gave good updates on the progression of the repair, work to a good standard, would recommend.
Car came back in pristine condition. Fully recommend. Communications were excellent too and repair was completed quickly.
Brilliant service. Work was carried out to the highest standard and completed sooner than expected. The staff kept me up to date with all aspects of the work to be carried out. Really pleased with the standard of service, especially as this was completed over the festive period.
Excellent service and repair work.
The Service team kept me in the loop from day 1 until works were complete.
Repair work was carried out to a high standard.
I would use GRM again if required and would highly recommend.
After a collision, I was instructed to take my car to GRM Bodycraft at East Telferton. This is a very large body fitting and repair centre. The Reception Desk was fully manned by three very efficient young ladies who introduced me to the Estimator.. He gave me a verbal idea of what would be involved and the car was booked in for 48 hrs ahead. Delivered as requested and an initial time given of when car would be ready, This in fact turned out to be about a week earlier than expected, but this was because the Estimator was on the ball and the parts were on site within 48 hrs.
Picked up yesterday and just looks like new! Can only give this business full marks for its efficiency and pleasant attitude of Staff. Would have no hesitation in recommending it to anyone needing work done
It seems that this business provides efficient services. Were there any additional charges apart from what the Estimator initially suggested? How were the costs paid and was the work guaranteed?
Great service, quick and professional. Great communication before , during and after the work was completed
I had an excellent experience and would like to thank all the staff at GRM for their help, a special thanks to the office staff as they kept me informed all the way.
Thank you again
Graham
That sounds like a positive interaction. What specifically did the office staff do that made your experience stand out?
An excellent repair carried out on the front of my ford, it looked new condition when I picked up the car.
It was completed more quickly than I expected.
The 'office staff ladies' kept me informed of the progress and were able to answer any questions or phoned back their reply.
Excellent quality repair to the front end of my Ford car. It looked in a new condition when I picked it up after the repair. The repair was more quickly than I expected due to parts being sourced without delay.
The ladies who worked there gave regular updates on the progress being made and could answer any questions asked or phoned back with their response.
Complete professionalism at GRM BODYCRAFT DUNDEE from Edinburgh in the Wholesale & Retail Trade department!
GRM BODYCRAFT DUNDEE is a good company in which there is good organization, team spirit and group cohesion. You can learn a lot about Wholesale & Retail Trade.
Is there really much more overtime at FUEL DOCTOR than at GRM BODYCRAFT DUNDEE?