GOODSLY in Harlow Reviews

Rating 1/5

1/5

based on 10 evaluations

The user's experience with GOODSLY is not verified

10, 10 NETTESWELL TOWER NETTESWELL ORCHARD HARLOW CM20 2QN UNITED KINGDOM

TIN: 14709993

Wholesale & Retail Trade

Rating 1/5

1/5

based on 10 evaluations

The user's experience with GOODSLY is not verified

GOODSLY
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If I could leave no stars I would. Absolutely appalling - quality of the items is laughable. I wouldn't even pay £5 for the dresses they sent me. Due to the sizes being advertised, I ordered 2 of the same dress - a size 10 and a size 12 - with the view of returning one... should've looked into shipping costs earlier as I had not realised that "Goodsly - LONDON" as they call themselves online, are nowhere near London and items would have to be shipped back to China!!!! Both dresses then arrived as a Medium!! So incorrectly advertised online leading me to buy 2 and so spend more money and now struggle to return them. Contact them and just get told the same thing day in and day out - firstly thanking me for my message and they're so grateful they can communicate with me and assist me - they're not assisting me AT ALL!!!!
Doesn't matter that it was their incorrect advertising of the sizes that has left me substantially down in cost. Also keep deleting my post from their facebook page!
Truly awful. DO NOT ORDER FROM THEM!

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An absolutely terrible terrible company, rubbish quality clothing, makes it impossible to make returns. STAY WELL AWAY. Would like to leave 0 stars

Avoid avoid avoid!! I got charged twice and sent two of the same dresses totalling £80. Terrible quality. I decided it would still be worth sending back and paying £27 to ship to CHINA than accepting offers of a partial refund.

They have so far made me jump through hoops to return, asking me to take pictures, fill out and uneditbale pdf form etc. It has now been stuck in customs in China for weeks and still no refund! They say customer satisfaction is important to them this is clearly not the case!! Scam company and from what I can see I can't find them on social media anymore

Complete scam! Do not order from this site. Item looked nothing like the imagine but instead cheap tat! Complete waste of money. My item cost £36 and is costing me £27 to return which obviously I am not doing. An absolute joke! NO STAR RATING

I would like to rate no stars Do Not Use This Company!!! Customer service is non existent. My goods didn’t turn up and they told me to phone a delivery company in China . They are a scam!

Is GOODSLY a trustworthy company?

Poor quality item received not as advertised. Been asking for a return address for almost ten days!

I ordered a dress from Goodsley and wish to return but my daily emails have not yet been answered so it doesn’t look like I’ll be returning the dress or getting any money back! Pretty disgusting behaviour to be honest! Def won’t be ordering from them again….. #Goodsley-china!!!

Have you checked if there are consumer rights organizations in your country that can help you with this?

Poor quality item. Not as advertised!
Took ages to arrive and was stuffed into packaging that was too small for the item.
Customer service when trying to return is awful...not easy to return at all... emails back and forth, photos needed and excuse after excuse!
Over priced for the poor quality, Ill fitting item.

Would not recommend shopping here at all!!