GOMPELS HEALTHCARE  Salary

NO 1 SWIFT WAY BOWERHILL INDUSTRIAL ESTATE MELKSHAM SN12 6GX

GOMPELS HEALTHCARE
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Earnings on positions in GOMPELS HEALTHCARE

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GOMPELS HEALTHCARE is looking for employees for positions:

customer advisor

Working hours

  • full-time | Permanent

Responsibility

  • this is a key role within our organisation ensuring that we provide the best possible service to our customers
  • we are looking for someone with the desire to grow and develop themselves
  • gompels Healthcare Ltd is seeking a talented Customer Advisor to join our team supporting customers with enquiries, customer records, ordering, billing and complaint resolution
  • we leave you to make the decisions, do what is best for the customer and empower you with great IT systems, focus groups and opportunity to make suggestions and contribute to the development of the business
  • although customer service is our primary focus, this role will also give you the opportunity to expand your skills in other areas of the business
  • this will be an ever evolving role that will let you expand your skills and knowledge of the wider business, working and learning in other departments in addition to customer service
  • responding to all customer contacts, through phone, email, written correspondence and social media. Managing and responding to all customer complaints as required

Requirements

  • A flexible approach to work
  • A resolution approach to customer service and an understanding of the significance of personal and emotional connections
  • strong written and verbal communication skills vital
  • A high level of productivity and the ability to manage your own workload in a fast paced environment
  • A desire to learn, grow and develop within the business
  • experience in dealing with customer queries preferable
  • A drive and passion for helping customers and wowing them with every contact, ensuring that the customer journey is delivered right first time
  • experience of outbound calling and up-selling of products and services an advantage

Earnings on positions in GOMPELS HEALTHCARE

Average salary in this position
Average salary in this position in the country
1920 £
30%
2488 £

National average salary

2950 £

Average salary in this company

1920 £