GLOBELINK DEVELOPMENTS in London Salary
12 GATEWAY MEWS BOUNDS GREEN LONDON N11 2UT
TIN: 03753158
GLOBELINK DEVELOPMENTS Premium profile inactive Premium profile inactive
Earnings on positions in GLOBELINK DEVELOPMENTS
GLOBELINK DEVELOPMENTS is looking for employees for positions:
customer service representative
Requirements
- high school diploma or equivalent; college degree is a plus
- previous customer service or call center experience is preferred
- excellent verbal and written communication skills
- strong problem-solving skills and attention to detail
- ability to handle a high volume of calls and work in a fast-paced environment
- ability to multitask, prioritize, and manage time effectively
- positive attitude, customer-focused mindset, and the ability to stay calm under pressure
Responsibility
- answer inbound calls and respond to customer inquiries promptly and professionally
- provide information about products, services, and account details while ensuring customers have a positive experience
- assist customers with order placements, returns, and troubleshooting issues
- resolve customer issues efficiently by identifying solutions and providing guidance
- accurately document customer interactions and update relevant information in the CRM system
- escalate complex issues to the appropriate department or supervisor when necessary
- maintain a high level of product knowledge to provide accurate information and assistance
- collaborate with team members to improve processes and customer service quality
Earnings on positions in GLOBELINK DEVELOPMENTS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2500 £