GIDDY GP

Responsibility

• manage the team to ensure customer service standards are met and customer enquiries are dealt with
• managing, training and consistently working to improving the skills and qualities of the team
• accountable for the successful delivery of any changes that may be implemented
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• accountability for building inclusive and diverse teams that deliver
• implement marketing strategies to improve F&B business growth
• to manage the venue focusing on improving all aspects of the venue including performance, sales, rationalising costs and ensuring customer satisfaction through the delivery of exceptional service and product offers
• collaborate with the kitchen team to ensure smooth service
• to manage poor performance and misconduct quickly and effectively to reach a positive outcome for the business whilst following the company disciplinary procedures

Requirements

• proven experience of successfully managing a team
• strong leadership and communication skills
• ability to work well under pressure in a fast-paced environment
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• excellent organisational skills and attention to detail
• flexibility to work evenings, weekends, and holidays as needed
• excellent interpersonal skills for diplomatically handling staff or customer concerns
• the ability to coach, motivate and build a strong team of hospitality experts
• management: 1 year
• bartending: 1 year
• held a position previously that required you to deliver, implement and maintain high standards
• good beverage knowledge with the skills of working both on the bar and barista abilities
• possess excellent commercial awareness within the F&B industry
• be a genuinely bubbly caring individual who takes pride in their job and the experience of all customers

Earnings for position general manager

Earnings for position kitchen porter