Frugi Salary
Saint Columb Major
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Earnings on positions in Frugi
Frugi is looking for employees for positions:
inbound customer service advisor
Working hours
- full-time | Permanent
Responsibility
- process orders and catalogue requests placed by telephone, email, & post in a timely & accurate manner
- build strong internal relationships within the business
- act as the first point of contact for customers, clients and partner organisations, communicating effectively and efficiently with customers and colleagues in a professional, courteous and timely manner
- assist with Trade and Consumer accounts
- answer a high volume of calls and maintain a rapid response rate to agreed standards, striving for high order value through link selling and customer rapport building, remaining calm and providing a professional response at all times
- assist with any customer related support for company acquisitions or mergers
- professionally respond to sales and customer queries using a problem-solving approach to find solutions for customers, resolving complaints and queries as necessary
- this will be achieved through diffusing any difficult situations; responding to written communications in accordance with departmental standards, ensuring accurate information is provided and spelling & grammar is correct; where appropriate, recognising situations outside of your control passing these on correctly
Earnings on positions in Frugi
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1840 £