FLAT CAP HOTELS

Responsibility

• description
• the staff benefits and reward schemes are second to none
• we provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled colleagues
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• this really is an exciting opportunity to join the Flat Cap team as part of our Kitchen Porter team, in our group of boutique hotels inclusive of bars, restaurants and corporate space

Requirements

• kitchen Safety
• by applying you confirm you have these skills

Trade

• hospitality & Tourism
• Hospitality & Tourism

Earnings for position kitchen porter

Responsibility

• professionally relay calls and messages to multiple departments and management
• support reservations and site teams with day-to-day tasks

Requirements

• fast-Paced Experience
• by applying you confirm you have these skills
• location
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• the Village, Prestbury, Macclesfield, SK10 4DQ, United Kingdom
• expiry date

Trade

• hospitality & Tourism
• Hospitality & Tourism

Earnings for position receptionist

Responsibility

• description
• general Description of your role
• as a Head Chef, you are responsible for controlling and directing the food preparation process and any other relative activities
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• constructing menus with new or existing culinary creations ensuring the variety and quality of the servings
• do you want to work in a fresh food kitchen where menu creativity and innovation are encouraged?
• do you want a role that is dedicated to creating a life for you with our 4 day working week?
• maybe you are feeling uninspired in your current role and looking for an opportunity that allows you to bring your flair into the kitchen
• approving and “polishing” dishes before they reach the customer
• if you are an experienced Head Chef looking to move to a growing organisation with a great reputation for producing some of the best food in Cheshire, this could be the role for you
• offering career progression opportunities, a robust induction and training plan and the chance to develop your professional skills, this is a role that won't be around for long
• complete all management reporting requirements as set out by Executive Chef
• to organise and monitor staff schedules/rotas and act accordingly on any issues identified such as timekeeping / punching in and out
• conduct regular daily team briefings and one-to-ones to review performance, conduct and development as well ensuring staff are informed of any key business updates and changes
• do you want to work with quality produce brought in from local suppliers to create delicious meals that keep customers coming back time and again?
• to work with suppliers to achieve best price and procurement GP in line with budget
• oversee the work of subordinates within your working zone and act accordingly on any underperformance/conduct concerns in line with company performance management practices and procedures
• any other duties as reasonably requested from time to time
• you will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment
• control and direct the food preparation process and any other relative activities
• to attend daily, weekly and monthly management meetings when attendance is requested
• about you…
• cost new menu items to agreed and targeted GP%
• maintain and improve customer expectations
• arrange for repairs when necessary following correct SOPs
• remedy any problems or defects following correct SOPs
• keep up to date with all HACCAP and COSHH monitoring and training

Requirements

• knife Skills
• food Safety
• food Preparation
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• kitchen Safety
• safe Food Handling
• by applying you confirm you have these skills

Responsibility

• the staff benefits and reward schemes are second to none
• we provide an upbeat, friendly and fashionable working environment led by forward thinking, energetic and highly skilled colleagues
• be fully conversant with the property operating systems
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• understand fully the selling status of packages and offers and strive to upsell and convert every enquiry
• this really is an exciting opportunity to join the Flat Cap team as a Central Reservation Agent in our group of boutique hotels inclusive of bars, restaurants and corporate space
• handle booking amendments & cancellations efficiently and promptly communicating to all departments as required
• communicate and work with colleagues to ensure smooth handovers of all reservation information daily
• understand and work with the agreed policy for guaranteed reservations and no shows
• ensure that all failed payments are followed up and either released or new payment details are taken
• what’s in it for you?
• to handle all enquires with the correct greetings and in a pleasant and efficient manner and with a smile when you are on the phone
• process reservations received by phone, email, OTA’s and any additional third party sites with a high level of attention to detail and accuracy
• handle daily correspondence and maintain up to date filing as required
• be up to speed with front office procedures and able to assist if required
• maintain comprehensive product knowledge of bedrooms, packages, offers and events
• undertake training as required to maintain understanding of all reservations systems and procedures
• about you…

Responsibility

• collaborate with the Sales Manager and management team to align the business with our vision and strategy
• identify and pursue new business opportunities to expand our customer base
• develop profitable key accounts and customer relationships across all our sites and service areas
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• network with external partners and organizations to build and maintain beneficial relationships and uncover new business prospects
• as the Business Development Manager, you will play a vital role in boosting sales, expanding our customer base, and ensuring the business operates in line with our vision and strategy
• prepare, analyze, and present comprehensive management reports, including existing, pipeline, and new business
• collaborate closely with General Managers to meet objectives and budget targets for each site
• proactively engage with current, lapsed, and prospective clients on a weekly basis
• represent our organization at networking and sales events to promote our products and services
• coordinate daily with our coordinators to ensure tasks are completed efficiently
• work with our brand and marketing teams to create and execute events and campaigns that enhance our profile and achieve business objectives
• support key financial objectives through timely task completion
• are you a dedicated professional with a passion for driving sales growth and building strong relationships? We are seeking a talented Business Development Manager to join our team and help us achieve sustainable financial success
• collaborate with the Sales Manager and management team to meet business objectives and KPIs
• ensure exceptional service for key clients and customer satisfaction in accordance with pre-agreed contracts
• stay updated on industry legislation and communicate relevant changes to the business
• manage departmental budgets and identify cost-saving opportunities
• fulfill any other reasonable duties as assigned
• monitor competitor practices, pricing, and customer offerings to identify potential improvements