Reviews FINANCIAL OMBUDSMAN SERVICE
EXCHANGE TOWER HARBOUR EXCHANGE SQUARE LONDON E14 9SR
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kyle
Happening date 2023-10-25
Job offer
The job offer is for a Team Leader (Customer Call Hub) position at the Financial Ombudsman Service in Coventry. It states that the working hours are 35 hours per week and the salary goes up to 36k. Can someone provide more information about the flexible working patterns available? Additionally, the job description mentions the importance of delivering and maintaining SLA and KPI performance measures. Can someone elaborate on what specific targets and metrics are in place and how performance is assessed?
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