Everlast Gym Leigh Fitness Centre in Leigh Reviews

For the last few years us members have been promised a full refurbishment of the Leigh Everlast gym, to replace all the faulty equipment and machines by this year 2024. But yet again, they have failed to deliver on their promises even though they keep taking our money.
Instead, we get three days with no water, so no sanitation, no drinking water, no showers, no water to clean equipment. But yet they remained open, which is a serious hygiene health and safety issue.
They have now closed and boarded up the only two hot tubs, and the steam room is filthy.
They have lowered the temperature of the small pool to save money.
The music system no longer works and some TV’s.
Water is dripping onto the floor from the air-conditioning unit from the ceiling.
Dust and filth is everywhere as they reduced cleaning staff hours.
The staff are rude, and clearly under stress as some have not been paid in weeks.
A large number of damaged machines never get repaired, instead, they just place a sign stating “out of order”.
This is clearly unacceptable and very bad, so myself and many others have cancelled our memberships.
Not recommended at all.

I feel like every visit something else is out of order.
Out of about 12 treadmills there about 5/6 not working. (And have not been working for a while now) Leg press now out of order for last two weeks.
Please can we get some investment put into our gym and fix the equipment quickly.
Or let’s reduce our memberships whilst things are out of order.

Security in this location is very poor (very poor with emphasis). I forgot my Nike slippers in the gym with the hope that I will get it back the following day, got in and was told it wasn’t seen and there is only one cctv camera looking at the VERY LARGE gym premises. The gym coordinator was very unbothered about helping to retrieve it and said there was only one camera, which is looking at only one section of a big gym area. This shows security in a public gym as everlast is not guaranteed. The body language of the coordinator to assist in searching was also very poor, as he said he wasn’t sure it would be retrieved without even making an initial effort at looking into the camera. This makes me wonder, what if anything happens to me while I workout, will there even be a footage to recall how it happened??

So many machines out of order all the time and take months to get fixed! One really rude staff member always on reception who refuses to help when asked a question

Equipment is old and knackered. Was hit in the face with faulty bit of kit glasses were broken and staff/management not even bothered. No one from head office even checked up to see if I was ok. Was told I would be compensated for my broken glasses which hasn't happened. If I wasn't tied in to a contract with them I would have left.
Terrible gym.

Leigh Everlast gym has gone downhill since Everlast took it over from DW. Obviously they see it as just a cash cow now without investing in it. Did a paint job when took over and replaced equipment with a fair amount of inferior machines in my opinion. At least several of the cable machines are usually broke, some bikes have been broken for ages, making knocking sounds when peddling, usually two or more treadmills that won't work. Calf raise machine was broke every other week. It's now been taken away with no replacement. Hip thrust machine has been broke for months. Both jacuzzis in the pool area have not been working for over a year and are not going to be fixed or turned on again I believe, now blocked up with decking.
There had been no music on the gym floor as the system is broken!
I believe the cost of my membership should be refunded in full, and a proper firm should take it over and redo from top to bottom.

Has a freelance fitness trainer at Everlast in Leigh. I am horrified that we have not been paid in weeks and we can no longer train our customers because there are so many faulty machines and the pools are boarded up.
This is unacceptable and it is clear that a large number of people are cancelling their memberships and there are less people joining.
I have loved working here over the years, but it is clear that it is time to move on.

My experience at Leigh Everlast has been consistently disappointing. The cleanliness leaves much to be desired, with grime accumulating in corners and equipment looking visibly dirty. Moreover, the maintenance of the gym equipment is severely lacking, with machines frequently out of order or malfunctioning. It's frustrating to pay for a membership only to encounter broken equipment time and time again. Overall, I would not recommend this gym to anyone looking for a clean and functional fitness environment.

The two hot tubs (whirlpools) were working for only a week since I joined, then both got shut down and kept like that for almost a year. They have now shut the pool area down, NOT to fix them but to cover them up with some decking …..
Not worth paying for membership!!!!

Don’t dare to join, you will have big problems. I joined the Leigh gym six months ago and since then I’ve only been a few times because I wish I had done more research into this Leigh gym, if I had I would not have joined.
The gym upstairs is extremely busy, not enough space between the old equipment. The pool is a decent size but I hurt myself once as I got a piece of glass on my foot and the water was most of the time freezing cold. The jacuzzi was broken and now blocked up. Place is noticeably dirty. The changing area has no private rooms to change, so you’ll have to be naked in front of everyone in the locker room, and the toilet is stinking very bad.
I moved out of the area and I have been back there once to speak with the staff about cancelling my membership as I wasn’t able to travel there to go to the gym and they told me to go online because they can’t help me. I’ve been online and I received an email back saying that I will be contacted no less than 5 days before my monthly direct debit. Nearly two months since then and I was still paying, been in contact with my bank and they told me to cancel the direct debit. Few days after that I received an email saying that I will have an administration fee because they couldn’t collect the money and I have to contact them. At the moment I’m still waiting on them to reply (1 hour in the phone queue) The worst experience I ever had with a company, same for me and my fiancé.

The worst company gym franchise I have ever had the nightmare to deal with.
Avoid Leigh Everlast Gym. Bad management, bad staff, bad trainers, dirty unhygienic. Members contract atrocious, so read the fine print.
I could go on with the negatives but 1 star says enough.

Member for five years... started OK but has now descended into catastrophe of a gym. Poor customer service. Bad atmosphere due to staff. The members are fine but staff don’t take responsibility for their own negative actions.

I am a “disgruntled” ex-members of this Leigh Everlast Gym.
It is sad how it has gone downhill over the last twelve months, and continues to get worse.
I was apprehensive, in fear of voicing my grievances with management because of the back lash horror stories that I’ve heard from other members. However I did.
Basically by voicing my concerns to staff (as I did), with many genuine reasonable concerns, even in a clam respectful manor, I was treated unsatisfactorily as if I was the problem. This happened to me, so I walked away from this gym because I was left feeling upset and undervalued.
I do NOT look upon this gym in a favourable manor at all.
And yet again the pool area, and many gym machines are out of action.

The staff trainer (Fight club) committed an abusive unprovoked verbally violent assault on me, screaming, shouting, & repeatedly pointing at my face, as she falsely assume, wrongly imagined, & misinterpreted my reason for smiling in class that she falsely claimed was laughter.
She mistakenly thought that I was laughing at a gym member, when I was not. In fact he wasn’t even in the room but had been the week before. My positive innocent smiling strangely bothered her. That is a negative reflection on her, and not me.
The trainer mistakenly assumed there was a reason for laughing at the gym member, so who is the one in the wrong? I wasn’t even looking at the mentioned member the week he was there, he was behind me.
She never even asked me why was I laughing (smiling). That would have been the calm adult mature first course of reasoning.
I’ve never been the victim of verbal violence to this degree until now. She was totally out of self-control. I felt extremely uncomfortable.
I did not retaliate, in fact I calmly walked away because I am the bigger person with emotional intelligence. I am horrified at her shameful despicable, totally unjustifiable behaviour.
You have lost a paying member, and received negative feedback.

Some staff are rude and best avoided.
Machines are often broken and it’s months before repairs, if ever. Toilets area and showers are always unclean when I’ve looked and no available toilet roll.
Pool and steam area strongly smelt of chlorine. Too strong over used. Steam room never hot enough.
Staff are too busy talking amongst themselves to notice the members. Disgusting dust everywhere,
Best avoid this Leigh gym.

Everlast in Leigh segregated me as a member at the gym, they singled me out, disfavoured, bullied, embarrassed, ridiculed, belittled, and some staff were very rude and aggressive towards me due to their miscommunication, and lack of, in understanding me, and their ignorance, and misimpression of me and my Autism, which resulted in my membership termination.
They treated my disabilities as a plague to eradicate. Staff words “I just wanted him out of the gym”. No explanation as to why other than lies, when in fact I am extremely easy-going, not aggressive at all, I was never rude towards anybody, never raised my voice etc.
I was very popular with the gym members.
Everlast have upset the whole of the Autistic community which has resulted in many cancellations of memberships and others not joining.

Shocking gym, far too busy, I can’t get on nothing at times, and the only equipment with nobody on them is faulty. Tried to cancel but because im 3 days over my cooling period they say im in 12 months contract. No helpful service from staff.

I can see that there are NO hot-tubs in used and additional faulty equipment.
Unhygienic lack of cleanliness in the gym, steam heat room, and unclean changing areas.
Some rude arrogant aggressive staff.
Reduction in the heat of the pool.
Reduced gym hours.
I realise the economy is bad, but to reduce membership services means there is no point in being a member. This is why the negative reviews outnumber the positive.
Granted if the membership fee was £10 a month then the limited reduced services would be more tolerable, but not for £30 a month.

Some of the gym members I’ve known for over 20 years, they’re friends of mine and some I met when I joined. I get on with everybody extremely well and consider them friends, some of which have been to my house on a number of occasions as friends.
However, a toxic member of staff came over to me and said and I quote “They are not your friend”. The staff members seem bothered of my popularity, and that I talk with everybody.
Days later, I was talking with friends and we were laughing and the same staff member shouted over “Are you calling me names?”.
We wasn’t talking about her and wasn’t calling anybody, so she is totally paranoid and toxic. Days later, my membership was terminated.
Very strange toxic staff as I’d never said a bad word word about her.

My experience here has been consistently disappointing. The cleanliness leaves much to be desired, with grime accumulating in corners and equipment looking visibly dirty. Moreover, the maintenance of the gym equipment is severely lacking, with machines frequently out of order or malfunctioning. It's frustrating to pay for a membership only to encounter broken equipment time and time again. Overall, I would not recommend this gym to anyone looking for a clean and functional fitness environment.

I recently visited the Everlast gym in Leigh, and my experience was extremely disappointing. The gym was unkempt and poorly maintained, with broken machines scattered throughout the facility. Dust and empty plastic bottles littered the floor, giving the impression of neglect. Additionally, the layout of the gym was poorly planned, with machines placed too close together, making it difficult to navigate and work out comfortably. It was evident that cleanliness was not a priority, as there was no blue roll available for machine cleaning after use, and many machines had been out of order for a considerable amount of time. The lack of basic amenities such as toilet paper and hand wash soap in the restroom further highlighted the disregard for hygiene and customer satisfaction. Overall, my experience at Everlast gym in Leigh was extremely disappointing, and I would not recommend it to anyone looking for a clean and well-maintained fitness facility.

My overall experience in this gym was very disappointing. I found the place to be filthy with many of the machines out of service.