Everlast Gym Leigh Fitness Centre  Reviews

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Personage walk retail, Leigh, WN7 5SJ

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Shadow Hahod
Happening date 2024-09-02

I recently visited the Everlast gym in Leigh, and my experience was extremely disappointing. The gym was unkempt and poorly maintained, with broken machines scattered throughout the facility.
Dust and empty plastic bottles littered the floor, giving the impression of neglect. Additionally, the layout of the gym was poorly planned, with machines placed too close together, making it difficult to navigate and work out comfortably. It was evident that cleanliness was not a priority, as there was no blue roll available for machine cleaning after use, and many machines had been out of order for a considerable amount of time.
The lack of basic amenities such as toilet paper and hand wash soap in the restroom further highlighted the disregard for hygiene and customer satisfaction. Overall, my experience at Everlast gym in Leigh was extremely
disappointing, and I would not recommend it to anyone looking for a clean and well-maintained fitness facility.

10 years membership cancelled - AVOID this gym.
Happening date 2024-08-20

Don't listen to the fake positive reviews. Tried to cancel after 10 years with the company having taken a gym holiday for a few months where they charge you £5 per month for the pleasure of not going. When my direct debit went back up to full price £40 l thought it time to cancel in full.
Called through and spoke to their manager as was told I have to pay another full months payment, this is despite not setting foot through the door in over 7 months.
very rude and started making a play on words "it's not a gym holiday it's a suspension" terrible customer service from him but then again he is equally as rude to his staff
Oh and don't let me forget to mention how dirty the place is and all the broken equipment that takes months to get repaired.... AVOID!!

Zero star review
Happening date 2024-08-17

If I could leave zero stars I would.
l've been a member here for 7/8 years and nothing has been refurbished since then.
The pool is impossible to swim in as you get 1/3 and the other 2/3's are for private swimming
lessons. Full of kids.
The jacuzzi's are broken constantly, now blocked up, and so is the air conditioning.
It's honestly a joke and needs sorting asap, the only good thing about this gym is the location and some staff.
The cleanliness of the gym is also very poor the pool and changing area's need a full refurb as they are old. It's seems as if since Everlast took over this gym they only care about making more money and not member satisfaction.

Jeffrey Winter
Happening date 2024-08-12

This gym used to be pretty good gym, but unfortunately Everlast and management have let it go, the showers are disgusting and dangerous, broken tiles and mold present. Recently the boiler keeps braking down so no hot water. Machines have out of order signs on for months. General cleaning is non existent, if you report to manager or head office, they just shrug you off, the young staff do their best but are hindered by management. It almost seems as if they are running it into the ground and just taking the money. Looking at other gyms in the area to start

Stefan Jones. Don’t join for the swimming
Happening date 2024-08-09

Be Warned!! If joining mainly to swim I wouldn't bother. The pool has been taken over with kids swimming lessons nearly every day, toddlers sessions all day Monday & Friday. Greed, Greed & more Greed. They do not care about the members what would you expect with bad staff/management.

No investment in this gym. Very bad!!
Happening date 2024-08-10

Many improvements need to be made, there is no investment in the gym... The machines are very old, damaged, “out of order”, many benches are not stable, the calf machine wobbles, the shoulder machine is always broken... the water in the pool is sometimes too cold, and in the solarium, the plexiglass that covers the neon lights was a bit dirty on the inside

Colly Walker
Happening date 2024-08-09

2 year old child busting for the toilet, literally holding herself so she doesn't pee herself. Asked the staff if she can use the toilet really quickly so she doesn't have to go through the embarrassment of potty training and peeing herself in public. Staff were so horrible they just point blankly said "no, private gym", what sort of staff of ANY establishment rejects a 2 year old and letting her go through the pain of having to pee herself in public. Absolute joke.

Billy McGee
Happening date 2024-08-02

Dated and dirty, cancelled membership as just not worth the money. You would have thought with all the time in lockdown they could have painted the walls and cleaned the showers/grout, replaced all the damaged equipment and modernised - but no, zero investment.

Emily
Happening date 2024-08-08

This gym is very friendly and welcoming all the staff are very helpful. The gym is always clean and definitely not covered in mold. Great classes there’s something for everyone. The swimming pool a good size with nice decking area to relax and a steam room plenty of showers which are always kept clean. I highly recommend this gym.

Beverly

The online photos clearly show that this gym is filthy and I am myself. I’ve been in the gym and number of times and the equipment is old outdated and knackered.

Alex Scott
Happening date 2024-06-12

Poor equipment keeps braking, get rid of all the precor machines and get proper industrial gym kit instead of the cheap junk what is broke every week, that's the only way around it.

Everlast Leigh gone downhill
Happening date 2024-08-03

I have been a member for a few years and the equipment has unfortunately not been maintained, it started with removing the hot tubs, and gradually more and more equipment has out of order signs on it, it never seems to be repaired.
All 3 steppers are out of order and have been for a long time, the leg press has been broken for a couple of months, the calf raise was broken so it was just removed and never replaced.
I feel it is going downhill due to a lack of investment, but membership prices remain the same.

Mould, damaged, not recommended
Happening date 2024-06-11

Everywhere mould in swimming pool, in showers.
Cracks. Walls dirty and damaged. Ceiling in swimming pool with big hole. Jacuzzi removed.
Very cold in the shower, from conditioner all the time going cold air. Complained but they do not do nothing. Do not recommend to go there for swimming. About gym I cannot to say nothing because just used swimming pool.

Desperation for money to keep afloat
Happening date 2024-08-03

Disgusting how there allowing 14 year olds to join a gym with a bank card and then signing them up to a contract with out parents consent don't do a induction don't keep an eye on them in the gym then charging some kids £24 a month and others
£30 a month clearly on website says min age 16 for students but charging 14 year olds more staff have no idea and just let the kids use what ever free weights they want

Disgusting beyond words this Gym
Happening date 2024-06-12

Dirty dated and not great experience at all.
Changing rooms are cold and showers absolutely smell disgusting, never any shower gel and the mens changing are absolutely disgusting beyond words.

beverly
Happening date 2024-08-05

these gyms are not dirty and dated at all. How can you call an up to date trendy gym out dated. The showers are always clean and plenty of shower gel as for the temperature of the showers it’s as to what you set it so next time maybe check it’s not on cold.

Tell the truth
Happening date 2024-08-06

You must be talking about a different gym because the one in Leigh, most of the machines are faulty. The hot tubs have been turned off and the place is filthy.

beverly
Happening date 2024-08-08

so if you live in the leigh area why you only going to that gym pick another. Because all of these fake reviews are yours

Beverly
Happening date 2024-08-08

The online photos of this gym clearly show that it is filthy and the machines are all out of order broken outdated, old and knackered

Cancelling membership
Happening date 2024-08-05

The gym felt empty. I managed 4 days then exercised my 14day cancellation clause. There was a lot of space that could be used for new equipment. The gym had the basic equipment but was missing a lot of the usual things you'd find in most gyms. Issues with some of the lockers not closing properly but the biggest put off was the amount of water I always found on the changing room floors. It just gave it an unclean feeling.

DIRTY gym
Happening date 2024-08-01

DIRTY - The floors in the changing rooms are so dirty that my feet are black after a few steps. You can see that the floor tiles around the edge are a different colour to the ones in the middle. I always wear flip flops now.
A thorough deep clean is needed throughout.
There used to always be a cleaner around the place, but never anymore. Plenty of staff just standing around chatting however...
Floors are always soaking wet as there is nowhere to spin wet swimwear.
Aside from that, there are always issues - pool regularly cold, lights in changing rooms not working, showers cold, heating in changing room not working etc and nothing gets fixed in a rush.
It's such as shame, as with the right management and some care it could be a brilliant place to go,
but it just gets worse.

Lack of machines and 30% broken
Happening date 2024-08-03

The issue lies with the corporation that runs the gym.
Broken machines don't get fixed/replaced for months at a time or get removed completely.
This can really screw up workout routines.
Lack of certain machines means having to change your routine.
20-30% of machines are either broken or needing maintenance.

Health & Safety Hazards & false promises!
Happening date 2024-08-01

For the last few years us members have been promised a full refurbishment of the Leigh Everlast gym, to replace all the faulty equipment and machines by this year 2024. But yet again, they have failed to deliver on their promises even though they keep taking our money.
Instead, we get three days with no water, so no sanitation, no drinking water, no showers, no water to clean equipment. But yet they remained open, which is a serious hygiene health and safety issue.
They have now closed and boarded up the only two hot tubs, and the steam room is filthy.
They have lowered the temperature of the small pool to save money.
The music system no longer works and some TV’s.
Water is dripping onto the floor from the air-conditioning unit from the ceiling.
Dust and filth is everywhere as they reduced cleaning staff hours.
The staff are rude, and clearly under stress as some have not been paid in weeks.
A large number of damaged machines never get repaired, instead, they just place a sign stating “out of order”.
This is clearly unacceptable and very bad, so myself and many others have cancelled our memberships.
Not recommended at all.

Reduce membership due to faulty equipment
Happening date 2024-07-10

I feel like every visit something else is out of order.
Out of about 12 treadmills there about 5/6 not working. (And have not been working for a while now) Leg press now out of order for last two weeks.
Please can we get some investment put into our gym and fix the equipment quickly.
Or let’s reduce our memberships whilst things are out of order.

No security. One cctv. Rude staff. Items stolen
Happening date 2024-07-31

Security in this location is very poor (very poor with emphasis). I forgot my Nike slippers in the gym with the hope that I will get it back the following day, got in and was told it wasn’t seen and there is only one cctv camera looking at the VERY LARGE gym premises. The gym coordinator was very unbothered about helping to retrieve it and said there was only one camera, which is looking at only one section of a big gym area. This shows security in a public gym as everlast is not guaranteed. The body language of the coordinator to assist in searching was also very poor, as he said he wasn’t sure it would be retrieved without even making an initial effort at looking into the camera. This makes me wonder, what if anything happens to me while I workout, will there even be a footage to recall how it happened??

Beth- Out of order machines - so many.
Happening date 2024-08-01

So many machines out of order all the time and take months to get fixed! One really rude staff member always on reception who refuses to help when asked a question

Old knackered, faulty dangerous equipment
Happening date 2024-04-10

Equipment is old and knackered. Was hit in the face with faulty bit of kit glasses were broken and staff/management not even bothered. No one from head office even checked up to see if I was ok. Was told I would be compensated for my broken glasses which hasn't happened. If I wasn't tied in to a contract with them I would have left.
Terrible gym.

All my mates have cancelled their memberships
Happening date 2024-07-23

Leigh Everlast gym has gone downhill since Everlast took it over from DW. Obviously they see it as just a cash cow now without investing in it. Did a paint job when took over and replaced equipment with a fair amount of inferior machines in my opinion. At least several of the cable machines are usually broke, some bikes have been broken for ages, making knocking sounds when peddling, usually two or more treadmills that won't work. Calf raise machine was broke every other week. It's now been taken away with no replacement. Hip thrust machine has been broke for months. Both jacuzzis in the pool area have not been working for over a year and are not going to be fixed or turned on again I believe, now blocked up with decking.
There had been no music on the gym floor as the system is broken!
I believe the cost of my membership should be refunded in full, and a proper firm should take it over and redo from top to bottom.

Freelance fitness trainer at Everlast Leigh
Former Employee
Happening date 2024-07-29

Has a freelance fitness trainer at Everlast in Leigh. I am horrified that we have not been paid in weeks and we can no longer train our customers because there are so many faulty machines and the pools are boarded up.
This is unacceptable and it is clear that a large number of people are cancelling their memberships and there are less people joining.
I have loved working here over the years, but it is clear that it is time to move on.

beverly
Happening date 2024-07-30

You're not a freelance instructor though are you as if you where you would know it was only ONE week due to an issue out of their control not weeks as yet again your false reviews wrongly claim, and as for pay if you are a "has" freelance instructor surely your priority is not to be writing a review at a club your staying at because from my knowledge no instructors have left.

Anonymous
Happening date 2024-08-06

Clearly, I no longer work though because the place has gone downhill and I wouldn’t recommend to anybody

Michael M
Happening date 2024-08-09

I've been a member for 13 years and have tried everyone,s classes at least once and no instructor nor PT has recently left this club caught out lying again on another fake review. Your time stamps show its the same person.

Andressa
Happening date 2024-04-30

My experience at Leigh Everlast has been consistently disappointing. The cleanliness leaves much to be desired, with grime accumulating in corners and equipment looking visibly dirty. Moreover, the maintenance of the gym equipment is severely lacking, with machines frequently out of order or malfunctioning. It's frustrating to pay for a membership only to encounter broken equipment time and time again. Overall, I would not recommend this gym to anyone looking for a clean and functional fitness environment.

Andi exmember
Former Employee
Happening date 2024-04-25

The two hot tubs (whirlpools) were working for only a week since I joined, then both got shut down and kept like that for almost a year. They have now shut the pool area down, NOT to fix them but to cover them up with some decking …..
Not worth paying for membership!!!!

beverly
Happening date 2024-07-11

The “whirlpools” went out of order when there was due to be a refurb all members who wished to use them was made aware of this. As for the “decking” that was apart of the refurb idea not a “cover up” x

Lies lies and more lies
Happening date 2024-08-06

There has been no refurbishment. The hot tubs have been turned off and boarded up and the place is filthy and most of the machines are faulty. I’m talking about the gym in Leigh. Have no idea what you are talking about.

beverly
Happening date 2024-08-07

so how long have you not been in the club for sounds to me like your talking about a club you havnt been to for a long while. what a sad little life get of reviews you can tell it’s the same person under different names if you don’t like the club don’t go simple as?

Bad experience. I recommend not to join Everlast Leigh
Happening date 2024-04-10

Don’t dare to join, you will have big problems. I joined the Leigh gym six months ago and since then I’ve only been a few times because I wish I had done more research into this Leigh gym, if I had I would not have joined.
The gym upstairs is extremely busy, not enough space between the old equipment. The pool is a decent size but I hurt myself once as I got a piece of glass on my foot and the water was most of the time freezing cold. The jacuzzi was broken and now blocked up. Place is noticeably dirty. The changing area has no private rooms to change, so you’ll have to be naked in front of everyone in the locker room, and the toilet is stinking very bad.
I moved out of the area and I have been back there once to speak with the staff about cancelling my membership as I wasn’t able to travel there to go to the gym and they told me to go online because they can’t help me. I’ve been online and I received an email back saying that I will be contacted no less than 5 days before my monthly direct debit. Nearly two months since then and I was still paying, been in contact with my bank and they told me to cancel the direct debit. Few days after that I received an email saying that I will have an administration fee because they couldn’t collect the money and I have to contact them. At the moment I’m still waiting on them to reply (1 hour in the phone queue) The worst experience I ever had with a company, same for me and my fiancé.

Nightmare at Leigh Everlast Fitness centre
Happening date 2024-04-20

The worst company gym franchise I have ever had the nightmare to deal with.
Avoid Leigh Everlast Gym. Bad management, bad staff, bad trainers, dirty unhygienic. Members contract atrocious, so read the fine print.
I could go on with the negatives but 1 star says enough.

Dean
Happening date 2024-04-12

Member for five years... started OK but has now descended into catastrophe of a gym. Poor customer service. Bad atmosphere due to staff. The members are fine but staff don’t take responsibility for their own negative actions.

I cancelled my membership. Everlast Leigh.
Happening date 2024-04-13

I am a “disgruntled” ex-members of this Leigh Everlast Gym.
It is sad how it has gone downhill over the last twelve months, and continues to get worse.
I was apprehensive, in fear of voicing my grievances with management because of the back lash horror stories that I’ve heard from other members. However I did.
Basically by voicing my concerns to staff (as I did), with many genuine reasonable concerns, even in a clam respectful manor, I was treated unsatisfactorily as if I was the problem. This happened to me, so I walked away from this gym because I was left feeling upset and undervalued.
I do NOT look upon this gym in a favourable manor at all.
And yet again the pool area, and many gym machines are out of action.