EPLACEMENT  Salary

97 LADIES MILE ROAD BRIGHTON BN1 8TB ENGLAND
TIN: 14175570

EPLACEMENT
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Earnings on positions in EPLACEMENT

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Estimated salary

£ 4375

Median salary at EPLACEMENT

£ 1906 Lowest salary
£ 5164 The average salary
£ 10000 Highest salary

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EPLACEMENT is looking for employees for positions:

operations manager

Working hours

  • full-time | Permanent

Responsibility

  • deliver exceptional service experiences to clients
  • acknowledge and categorize customer tickets within SLAs
  • allocate and expedite ticket resolution through appropriate support tiers
  • monitor and report on ticket resolutions against SLAs
  • lead Incident Management and Problem Management, uncovering underlying issues
  • manage application Production Deployments and processes
  • oversee Infrastructure Managed Service Supplier for SLA adherence
  • evaluate MSS service costs for optimal value

Requirements

  • hands-on approach, blending application and infrastructure support
  • proven customer-focused and proactive attitude, with external customer experience
  • familiarity with Cloud Computing
  • ITIL Knowledge
  • insurance industry experience
  • insurance: 1 year
  • operations management: 1 year

Earnings on positions in EPLACEMENT

Average salary in this position
Average salary in this position in the country
5000 £
13%
5628 £
3750 £
46%
5459 £

National average salary

2950 £

Average salary in this company

5164 £