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ENTEL UK is looking for employees for positions:
operations administrator
operations administrator
sales administrator
software developer
junior administrator
senior engineer
senior administrator
design engineer
warehouse operative
Working hours
part-time | Permanent
full-time | Part-time | Permanent
Language
english
Education
GCSE or equivalent
Responsibility
liaise directly with customers over the phone, handling queries and processing orders accurately
respond to and manage customer queries, by email and phone
effective and efficient order, invoice and shipping document processing
supporting and liaising with other internal departments to ensure best service
learn our product base sufficiently to answer customer queries
as part of a team, cover variety of administration tasks and duties
fully understand all stages of the sales operations process
may take on other admin related responsibilities from time to time in line with business requirements
Requirements
previous office administration experience in a customer orientated role
strong communication skills and a confident, professional telephone manner
excellent customer service skills with a solution focused attitude
must be able to work well in fast paced team environment
IT competent, with knowledge of Microsoft Outlook preferred
sales administration: 2 years
high level of accuracy and attention to detail, proven track record of being able to process volume of data without error, in a time pressured environment