sales administrator
3 the last 162 days, recently 2023-05-30
Responsibility
- support the business through order processing, customer communication and internal communication
- be the customer's choice by providing great customer service to drive customer loyalty
- ensure communication to customers is open and transparent. Providing regular updates on live orders and deliveries
Show more +10 - facilitate administration and organisation of training needs with internal and external stakeholders
- process orders effectively and accurately, ensuring price and costs are accurate
- develop other members of City Plumbing with renewable and energy efficiency product knowledge
- coordinate and manage training events through the centre for both internal colleagues and external customers
- own and Drive Sales in the Solar Category at every opportunity and customer interaction
- to provide consistent and considered communication throughout our internal and external customer network, which always positively promotes the Energy Efficiency business, our offer and how we add value
- take ownership and manage the customer experience, ensure that all quotations, when raised, are followed-up and manage all customer queries in a timely manner
- this is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our offices in Chorley, Lancashire
- this is a hybrid-based opportunity with true flexibility to work from home, but you should be within commutable distance of our offices in either Chorley, Lancashire or Crick, Northamptonshire
- come and join us as a Sales Administrator and help our Energy Efficiency and Solar teams to exceed customer expectations and bring energy efficiency solutions to everyone
Requirements
- previous experience working within an Administrative or Sales role
- previous experience working within an Administrative, Data or Sales role would be beneficial
- previous experience in Order Processing
Show more +5 - able to review and challenge instructions where ambiguity may exist
- A team player, who enjoys working in a collaborative environment
- ability to build strong relationships with excellent listening and questioning skills
- all Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace
- so if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway
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