ELITE AUTO

Responsibility

• performing routine maintenance and repairs on light vehicles
• conducting MOT tests
• removal and refitting of mechanical components
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• working effectively as part of a team
• carrying out high quality vehicle servicing and repairs
• providing excellent customer service
• ensure all work is carried out to Manufacturer standards
• adere strictly to all company Health and Safety legislation
• ensuring all equipment is maintained
• attend and contribute to departmental meetings
• accurately complete job cards and DISS reports, including any written descriptions
• out on all vehicles

Requirements

• you will be a friendly, outgoing person with a dedication to customer service
• electric Vehicle Technician EV/HVE/HVT
• NVQ Level 3 qualification in Light Vehicle Technology
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• master Technicians
• you will have good communication and mechanical skills Level 3 qualified
• experience as a light vehicle technician
• all applicants should have a full driving licence, valid in the UK with no disqualifications
• diagnostic Technicians
• previous Vehicle Technician experience is required
• preferably an MOT Tester
• qualified Technicians
• service Technicians
• you'll enjoy working in a team and a target focused environment with a keen eye for detail and have the ability to complete different tasks efficiently and right first time
• level 3 Technician: 1 year
• job Types: Full-time, Fixed term contract, Freelance

Earnings for position vehicle technician

Responsibility

• sales admin, invoicing, ordering vans, liaising with customers, checking specifications

Requirements

• organised
• team Player
• ability to use own initiative
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• excellent time management skills
• strong administrative skills
• good communicator
• proven experience in a similar role within administration within a retail or fleet environment
• I.T literate
• sales administration: 3 years

Earnings for position sales administrator

Responsibility

• monitor the performance of the division and adjust strategies accordingly
• assess and estimate damaged vehicles brought in for repair
• manage the budget, resources, and personnel of the division
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• effectively operate the Bodyshop management system "BMS Eclipse"
• conduct regular meetings with division personnel to ensure goals and objectives are met
• follow key processes to achieve specified quality and efficiency targets
• provide leadership to division personnel and ensure team performance
• work with the department to provide a high level of customer satisfaction
• identify areas of improvement and develop strategies to improve customer service, sales, and efficiency
• help support the Accident Repair Centre Estimator and cover as and when needed
• ensure that all division personnel adhere to company policies and procedures
• raising job cards/Invoicing jobs
• job Title: Accident Repair Centre Manager
• conduct regular performance reviews and provide feedback and direction
• qc completed vehicles in the absence of the workshop controller
• develop and maintain relationships with key partners and stakeholders
• analyse industry trends and make recommendations to the executive team
• maintain a high level of knowledge in the division’s areas of responsibility

Requirements

• minimum of 3 years of experience in an aftersales management/leadership role
• excellent communication, problem solving, and analytical skills
• strong organisational and time management skills
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• previous experience of working in an Accident Repair Centre environment in a similar role is essential
• ability to lead a team and motivate personnel
• ATA or IMI Level 3 in vehicle damage assessment is advantageous but not essential
• ability to work independently and take initiative
• exceptional attention to detail
• good team motivational qualities
• able to work in a fast-paced environment and still produce a high standard of work and customer satisfaction
• full UK driving license
• estimator or assistant manager: 3 years
• bodyshop: 3 years

Benefits

• company car

Responsibility

• S/Plan quotes: Providing customers with quotes for service plans, which involve regular maintenance and inspections for their vehicles
• prepping the job card: Checking the service history of the customer's vehicle and ensuring that all necessary information is recorded accurately on the job card

Requirements

• face to face sales: 2 years
• customer service: 2 years

Earnings for position service administrator

Responsibility

• 6 pmService Advisor - Main dealer
• basic salary upto £27896 Depending on exeperience
• OTE upto £34,000
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• monday to Friday 8 am - 6pm
• aftersales Manager
• saturdays are on a rota basis
• to ensure all appointments and reservations made are added to the Database
• to ensure daily targets set by Service Manager are met
• to ensure all daily/weekly/monthly targets for selling additional products and services are met
• to update the database with changes to customer details and new service and MOT dates
• to capture customer email addresses and assist in increasing the customer database
• to answer any incoming telephone enquiries
• to provide an excellent level of customer service at all times
• to ensure that the department’s computer equipment and storage areas are safe and properly maintained at all times
• looking after individual customers in line with branch procedure
• to ensure that the Company’s Health & Safety policies, procedures, records and notices are complied with at all times
• to deal with customers’ requirements for servicing, repair and sub-contract work, in an efficient and courteous manner
• to ensure that sales and warranty work is carried out in line with branch policy

Requirements

• main dealer service advisor: 1 year
• service advisor: 1 year
• customer service: 3 years
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• motor Trade or Dealership: 1 year

Benefits

• company car