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Estimated salary
£ 3166
Median salary at EFM FLEET SERVICES
£ 2535Lowest salary
£ 3173The average salary
£ 3666Highest salary
Do you believe that workers at EFM FLEET SERVICES are paid fairly?
EFM FLEET SERVICES is looking for employees for positions:
supervisor
supervisor
purchase ledger
accountant
claims handler
call centre advisor
mechanic
vehicle technician
Working hours
full-time | Permanent
Responsibility
you will be our customers first contact, taking telephone and email logs of vehicle breakdowns or a repairer’s query
record, process and accurately deal with jobs that are received from customers using our bespoke web-based platform
allocate and deploy resources and suppliers to pre-booked and live tasks in-line
liaise with workshops to book work with them
you will need to understand, priorities and identify services which are classed as warranty, damage, and or recharge
Requirements
if you love a career that is different every day, fast paced, supporting getting our customers back on the road
previous Supervisory experience
are you customer-service orientated, with a positive professional manner
the ability to assess data quickly and accurately process
excellent communication is essential
good IT skills
as an Operations Centre Supervisor , your role is integral, responding to calls from our customers who could have broken down at the roadside, they may have a none urgent defect to report or have a general enquiry
it’s down to our Operations teams to quickly and effectively deal with the call and deploy the resources to meet our customer needs