EASTQUAYIT Salary
1 JUPITER COURT ORION BUSINESS PARK NORTH SHIELDS NE29 7SE ENGLAND
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Earnings on positions in EASTQUAYIT
EASTQUAYIT is looking for employees for positions:
senior engineer
Responsibility
- senior Service Desk IT Engineer eastQuay IT, North Shields, NE29 7SE
- senior Service Desk Engineer
- you will be joining our existing team and using your skills and experience to increase our technical capabilities
- we are a Managed Service Provider based in North Shields, supporting companies across the UK with their IT equipment, and providing cloud services, communications, and a range of other related services
- we are a forward-thinking company with a growth mindset, seeking an experienced 2nd line engineer to join the team in providing excellent IT remote support to our clients
- as a senior engineer you will deal with complex tickets other members of the team are unable to; provide internal support via documentation and training; assist in occasional project work; and attend site visits across the North-East and further where an enhanced level of technical expertise is required
- A company vehicle will be provided for these situations and flexibility for working hours will be required occasionally to ensure work is completed before leaving site
- to succeed in this role, you will have a passion for IT and for providing excellent customer service, with a willingness to go the extra mile and a minimum of 4 years’ professional experience in a similar role
Education
- diploma of Higher Education
Requirements
- knowledge of VMWare ESXi / vSphere management
- experience working for a managed service provider or similar IT support business
- knowledge of Hyper-v
- experience with a remote monitoring and management tool
- MS365 administration of Exchange Online, SharePoint Online, Entra ID and Intune
- professional IT certifications such as ITILv4, Microsoft MCP, MCSA or MCSE, CompTIA
- VOIP phone provisioning, call routing, and sound quality troubleshooting
- good understanding of file / sharing permissions
Earnings on positions in EASTQUAYIT
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
1958 £