DOYLE MACHINERY is looking for employees for positions:
service controller
Working hours
full-time
Salary
salary
Requirements
previous experience in parts/service within the plant/agricultural industry
previous industry experience in parts/service within the plant/agricultural industry
ability to multitask with minimal supervision
strong computer and organisational skills with the ability to work under pressure
excellent communicator and maintain/build customer relations
strong computer and organisational skills
maintaining good communication with Engineers and customer support
full UK Driving License
Responsibility
doyle Machinery Limited, based in Maidenhead are Dealers for Worldwide brands such as Arjes, Magni Tele Handlers, Willibald and many more. We provide Machinery sales, parts, service, and customer care across the UK and ROI
maintaining stock levels and logging items
we are looking for an enthusiastic individual with industry knowledge to become a member of the team within the Service Department. Full training and support will be provided
administrative tasks
potential use and training on CRM platform
sourcing, packing, and processing orders to customers for delivery/collection – you will play a vital role in providing an outstanding level of service to both the colleagues you work with and the customers you serve
you will have the responsibility for not only sourcing machinery parts for customers and the workshop vehicles, but also identifying how customer requirements can be met, and building solid customer and colleague relationships
assisting the daily running of the department, this may include but not limited to, customer liaising regarding engineer works, invoicing, quotations for works to be carried out and warranty applications
service administrator
Working hours
full-time
Salary
salary
Requirements
previous experience in parts/service within the plant/agricultural industry
ability to multitask with minimal supervision
excellent communicator and maintain/build customer relations
strong computer and organisational skills
full UK Driving License
parts manager
Language
english
Responsibility
ordering parts and receiving deliveries, checking invoices and inputting invoices onto our system
stock allocation including Good in/out for all parts and updating stock on CRM System
to keep the parts storage area clean and tidy, good organisational skills are essential
overall accountability for the successful running of the parts department, working closely with the Service office, technicians and customers
maintain stock levels of all parts and workshop consumables to the required levels
liaise with suppliers and customers, building a good rapport
support service department and cover for holidays or sickness when required
other administrative duties
Education
full, Clean UK Drivers Licence
Requirements
strong Administration and Sales background in Plant Machinery or similar industries
ability to thrive in a challenging environment
good level of attention to detail and conscientiousness
excellent communication and IT Skills
forklift license
machinery Parts: 2 years
engineer
Language
english
Benefits
laptop
Responsibility
attend customer sites for maintenance/installation/breakdown of Plant Machinery
diagnose, Report and repair any machine errors on site
assist with customer technical queries to support the office staff
clear detailed report after completion using our CRM System
maintain good communication with the customer and office staff to provide great service
represent our company to the highest standards
Education
engineer/Plant Fitter/Mechanic Qualifications
full, Clean UK Drivers Licence
Requirements
previous Machinery Engineering Experience
ability to thrive in a busy, ever-changing environment
good level of attention to detail and conscientiousness
ability to multi task
mathematically competent with good IT skills
flexible to work on weekends/occasional nights away