COUGAR MONITORING  Salary

4 ST. DUNSTANS TECHNOLOGY PARK RIPLEY STREET BRADFORD BD4 7HH ENGLAND

COUGAR MONITORING
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COUGAR MONITORING is looking for employees for positions:

administrator

Working hours

  • full-time

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • ensure exceptional administration and customer services are delivered to our clients
  • being the first point of contact for our key client, liaising directly via telephone and email
  • management of the Concerto platform to ensure all required information is gathered i.e. quotes/job reports
  • incident follow up and close out
  • PO process management
  • assisting with new account set ups
  • liaising between departments to ensure the client has the most up to date information
  • support the organisation in any area that is deemed necessary

Requirements

  • excellent communication and organisation skills
  • excellent customer service skills
  • the ability to manage a high workload and ensuring tasks are managed in level of priority
  • ability to work accurately under pressure to meet deadlines
  • proactive approach to meeting the demands of key customers
  • ability to work on an individual basis as well as part of a team
  • customer service: 1 year
  • ability to communicate effectively