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Joseph Warner
Customer
Happening date 06-06-2025

Unfortunately, I fell victim to their scam. I was vulnerable to their cold-emailing tactics, having just moved into a property where I wasn’t expecting any business rates to apply. When I later received a letter from the council, I was shocked.

Right around that time, I received one of their cold emails and decided to give them a call. They are excellent salespeople—very convincing on the phone and in person, saying all the right things. However, when questioned later, they deny ever making those claims.

I signed up after being assured I would receive a reduction within 12 weeks. But once I had paid, I was told that a reduction was unlikely due to the presence of a mezzanine in the property, and that new legislation would prevent them from taking any action for at least another 12 months.

I requested a refund, which they refused.

I’m now taking them to small claims court and will update my review with the outcome, in the hope that others who have been similarly scammed can take appropriate action.

Ellie
Customer
Happening date 07-05-2026

Similar experience. Subtly signed me into a double contract in the small print even though they verbally told me I would only be paying for the 2023 listing. I had horrendous service from them throughout and had to constantly nag them to submit, and they nearly missed the deadline twice as they read my file wrong, and then now they want money for 2026 even though they can’t prove there is any work to be done.

Entrepreneur!

Start managing the thread of your company.

Michael Yarborough
Customer
Happening date 14-09-2024

We had a complex property that needed valuation, and Corporate Commercial Surveyors handled it expertly. Their attention to detail and thorough research helped us get an accurate and fair assessment. I’m very impressed with their service.

Stella
Customer
Happening date 15-08-2024

Their great knowledge of the commercial property market, and the skill of interpreting very complex regulations, became quite indispensable to us when working out the best possible business rate deals.

Elijah
Customer
Happening date 31-07-2024

After a particularly frustrating experience with another consultancy, CCS stepped in and produced the result I was aiming for. I would not think twice about recommending their services.

Natasha
Customer
Happening date 16-08-2024

Was a little apprehensive at the start of the journey, but overall my concerns were ill-founded. Communication was decent and the end result was a fair reduction in business rates that saved money. Generally very good.

What is the work atmosphere like at CORPORATE COMMERCIAL SURVEYORS?

David Trask
Customer
Happening date 14-08-2024

Corproate Commercial Surveyors have been an excellent service, even in using them now. They have highlighted any areas with savings to be made and also negotiated on my behalf to get a better result.

Cosmo
Customer
Happening date 08-07-2024

Excellent levels of rates savings across our portfolio, and great efficiency in dealing with queries. Altus are always happy to help and provide a high standard of service. Brilliant to deal with

Marshall
Customer
Happening date 06-06-2024

Overall Corporate Commercial Surveyors were fantastic. My rates liabilities for my 3 small neighbouring units were draining my business finances, but thanks to the magic these folks performed my rates bill is now zero.

Daniel M
Customer
Happening date 08-08-2024

Working with this company has been a game changer for my business. They have made me realize the complication that surrounds the business rates and substantially saved it for me.

Sophia Callahan
Customer
Happening date 07-08-2024

The understanding of the market and valuations for the commercial property was tremendous. He has found enormous savings for my business.

James Farmington
Customer
Happening date 06-08-2024

The service from beginning to end has been brilliant; the team was so responsive and communicative to get everything we needed done in time.

Henry_D
Customer
Happening date 06-08-2024

Business rates can always be a little tricky to manage, being a logistics company. Their focused knowledge meant that we were optimized in property valuations.

Savings and sound service
Customer
Happening date 02-08-2024

I was a bit dubious about using Corporate Commercial Surveyors to begin with, but after asking the right questions and getting an understanding of what they were aiming to achieve, everything made sense. They saved my business a tidy sum, and the refund was a welcome enhancement. Good work.

Ever Ready
Customer
Happening date 04-08-2024

Being a small business owner, a penny counts. This company really helped me attain the most appropriate property valuations. I recommend it

Isabella T
Customer
Happening date 02-08-2024

Itwas skeptical, by the way, at first, but I'm glad that I agreed to work with them. They reduced my business rates and saved me by the bundle.

Noah P
Customer
Happening date 01-08-2024

Honestly, I was totally shocked by how much money they managed to save me through having my business rates reduced. A very good investment to have them on my team again.

Liam Jansen
Customer
Happening date 03-08-2024

They really understand the detail in how commercial properties are valued. They found areas for appeal and managed to get my rates reduced by so much .

Barrington
Customer
Happening date 18-07-2024

Saved my business from going under. Heroes.

HappyCustomer
Customer
Happening date 02-08-2024

For years of overpayment finally put right through this company in my quest to get the right rateable value for my property. It saved me serious money.

Customer M D
Customer
Happening date 02-08-2024

Business rates can be such a nightmare, but this company really made it as painless as possible. Efficient, professional, effective—what more could one ask for?

Jack Thornton
Customer
Happening date 01-08-2024

The team was very supportive on such a tricky area. They spotted savings that I would've never even been aware of. Would highly recommend using their service.

GIANIA
Employee
Happening date 02-08-2024

Great place to work… have been with them for years and can't ever see myself moving away.

Mallard
Former Employee
Happening date 01-07-2024

I worked with CCS for a couple of years in the development of systems and processes, integrating API's to the VOA portal on the Government Gateway. The process was clearly mapped out and well defined - I was impressed at the customercentric approach that the company undertook… though I was concerned that there were elements of the process that CCS weren't in control of… there was a lot of 'If This, Then That' modelling required to shape the system, but the vast majority of the 'this' was governed by the VOA, and the 'that' could only ever be a reaction from CCS, once the case had been submitted. I didn't like this, because it was clear that there was a great deal of passion within the Company, whereas the VOA seemed largely dispassionate and complaicent. In spite of this, all of the teams within the business were well formed and the integration across the Company was good. No two days were the same, and there was always a new idea ready to be worked on, which was very enjoyable.

Flower of the Valley
Former Employee
Happening date 31-05-2024

Working for CCS was a powerful learning experience- the work was interesting, the people were great. The hardest thing to deal with was the fact that no matter how much effort the teams put in to dealing with a case, the government would often stick to their longest timeframe and make life very difficult. Nevertheless, to atmosphere and camaraderie was great.

Anonymous
Former Employee
Happening date 01-08-2024

I had the opportunity to work at Corporate Commercial Surveyors for a year, and it was a fantastic experience that helped me gain valuable industry knowledge. The staff were incredibly welcoming and supportive throughout my time there. They truly cared about my growth and were always willing to help me learn new skills and navigate the industry.

I'm grateful for the opportunity I had with the company. It was a great place to start my career, and I would highly recommend it. It's an experience I'll always appreciate.

Slow Learner
Employee
Happening date 05-04-2024

I find working for Corporate Commercial Surveyors to be stimulating and challenging. Learning the various methods of rating valuation and explaining them to clients on a daily basis was interesting and rewarding, and helping them to understand why their valuation might be out of date was particularly challenging, as it seemed that many of the people I spoke to had a very limited understanding of Business Rates and how the Valuation Office Agency calculate them and coupled with the fact that the rateable value determined by them, and the amount payable to the council was a different figure seemed to blow a lot of people's minds!
The culture was very much focussed on delivering results - which is exactly what I would expect when working for a business that wants to do right by it's staff and customers. I was personally involved in consultancy work that secured considerable savings for customers, so I feel very positive about the results the service the Company delivers.
The work is complex and requires tenancity… dealing with Government Departments across a large volume of clients requires focus and commitment, but ultimately it comes back to the old saying - if it was easy, everyone would be doing it.

David

I agree with this. I've written my own review stating similar. If I hadn't had to relocate, I would not have moved on.

Birmingham Business
Customer
Happening date 17-06-2023

Corporate Commercial Surveyors did a good job. They were detailed and transparent about their fees and did what they said they would. They also provided excellent advice on our situation as we occupy more than one property, and they saved us a few quid. Happy days.

David

I worked with many businesses in the Birmingham area… it is no suprise there were savings to be had!

Steve
Happening date 23-05-2023

Avoid these scammers

Marc Lawson
Customer
Happening date 01-03-2024

Very poor experience with Hampton Lovett and am now making a County Court claim against them.

As others have mentioned Corporate Commercial Surveyors are the company that Hampton Lovett will say have taken over your case when you start to complain.

Not sure if that works legally as Corporate Commercial Surveyors are listed at Companies House as dormant with no employees!

matthew

It sounds like an awful experience. How did you find out about the company's status at the Companies House?

Birmingham Business
Happening date 29-07-2024

Your experience sounds a long way from ours… but you seem to be referring to Hampton Lovett? Who are they?

Anonymous
Happening date 30-05-2024

AVOID AT ALL COSTS!

This is how they work - they will set up a no fee 1st visit where the sales rep will tell you that you have a strong case for getting a reduction on your business rates.

You are then told that there is a fee of £2,000 to go to the next step and have you sign an agreement for this service.

What is not being discussed is that you have NO cooling off period or any way out of the agreement after this point.

My understanding was that they will only proceed to the next step once ive paid their fee - turns out the agreement I've signed you are still 100% liable for the fee even if you cancel. So they get £2,000 for not lifting a finger.

Doing a bit more research online (really wished I did this before dealing with them) it seems that this company is making more money out of people through court judgments to pay their Agreement Fee than happy clients who they have actually saved money for!

My contact with in the company was (deleted by the administrator) - ive asked him to give me 3 references of companies where they've had success with reducing their bills - he's not been able to give me a single reference.

Birmingham Business
Happening date 29-07-2024

I’m sorry you had a bad experience - we found them to be very professional and helpful.

Donna Ewins
Happening date 01-08-2024

Sorry you had a bad experience, but reading your post it seems that you chose not to pay their fees and that your issue is that they chased you for those fees.

You say that your understanding was different to the contract you signed. It seems to me that this was all a misunderstanding on your part, rather than a case of a bad experience.

Putney Clinic

Material misrepresentation and inducement. Totally unethical. No governing body or regulator. Scamming companies. UK shouldn’t allow these companies to operate

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