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Hello! The Customer Support Engineer at Conviva is responsible for providing technical customer support to clients. The role involves responding to support inquiries, troubleshooting and resolving issues, collaborating with other teams when necessary, and performing maintenance tasks. The position requires weekend shift availability and some off-hours rotating schedules. They are looking for someone with at least 2 years of customer service or support experience in a technology entity, familiarity with various streaming technologies, and strong general IT background. Could you please provide information about the salary for this position?
Are there training coursess, onboarding events and competitions with prizes at CONVIVA in Cheltenham?
Are there many job openings in Cheltenham? In your opinion, is CONVIVA a good choice?
It is interesting where they give the biggest annual bonuses at POLLEN TREE or at CONVIVA. Do you know anything about this?
Are there specific platforms or channels within the company in CONVIVA where employees can access information about the salary ranges for various positions or levels?