the Conviva platform provides comprehensive, continuous, census-level measurement through real-time, server side sessionization at unprecedented scale
conviva's Customer Support Engineer is responsible for delivering effective technical customer support to our growing client base
our team receives and responds to incoming support requests from clients and assures a satisfactory solution to problems as they arise
this position is onsite with a shift rotation that requires weekend shift availability and some off-hours rotating schedules
conviva is the only global streaming analytics platform for big data that collects, standardizes, and puts trillions of cross-screen, streaming data points in context, in real time
with Conviva, customers get a unique level of actionability and scale from continuous streaming measurement insights and benchmarking across every stream, every screen, every second
have you streamed a program on Disney+, watched your favorite binge-worthy series on Peacock or cheered your favorite team on during the World Cup from one of the 20 top streaming platforms around the globe? If the answer is yes, you've already benefitted from Conviva technology, helping the world's leading streaming publishers deliver exceptional streaming experiences and grow their businesses
if this sounds important, it is! We measure a global footprint of more than 500 million unique viewers in 180 countries watching 220 billion streams per year across 3 billion applications streaming on devices