CONCEPT CARE SOLUTIONS

Responsibility

• you will join an established home care team to lead and undertake assessments on a daily basis
• conducting interviews , Appraisals and delivering Training for Nurses and HCA’s
• supporting Corporate Governance by preparing reports and analysis where required
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• the main objective is to ensure a quality-of-life-driven care plan, promoting independence and autonomy where possible
• receiving, logging, handling and investigating complaints.The roles crucial goal is resolving complaints within the agreed timescales
• managing complaints across Concept Care and its sister companies including maintenance of the complaints database, systems and processes
• the role allows you to utilise your clinical and evidence-based knowledge, interpersonal techniques and skills to determine the individual needs of potential and current clients
• job title :- Clinical Nurse Lead
• carrying out comprehensive assessment reviews and analysis will enable you to complete a robust, person-centred care plan and risk assessments, containing a detailed history of clients’ condition including information gathered on the functional impact of their health condition or impairment on their daily living and mobility, their current medication and treatment
• reporting and logging complaints accurately
• supporting the international team in the sales development and the recruiting process as and when called upon, within the UK and overseas
• location:- Watford
• reports to:- Head of Department
• take on the role of a confirmer, to look through the evidence that the nurse or midwife has collected to prove they have met each of the revalidation requirements
• you will promote best practices and provide professional advice to the home care team, promoting good relationships and liaising with colleagues from other disciplines both internally and externally
• first Point of contact for Trust and private healthcare providers wishing to raise concerns, and meeting with clients and nurses as required
• attending local resolution meetings and preparing minutes
• managing a caseload of complaints independently and without direct supervision with the exception of complex cases which require senior-level long-term support
• advising on complex needs care assessments if applicable
• undertake any other duties required to effectively support the growth and expansion of the Business
• liaising internally and externally to collate the necessary information to investigate and resolve complaints within the agreed timescales set out by Concept Care policies, NHS and CQC

Requirements

• qualified Nurse
• valid registration on NMC
• band 6/7 Qualified Nurse with current registration with NMC
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• interview, Appraisal, dealing with complaints and revalidation experience
• excellent report writing skills with attention to detail
• training Experience
• good understanding of clinical procedures and practices common to the NHS and private healthcare providers
• mentorship qualification with experience
• understanding of the NHS, Local Authorities and CQC complaint procedures
• qualified to take bloods
• senior Nursing Experience
• good Knowledge of administrative systems
• computer literacy
• nursing: 1 year
• hospital: 2 years
• nursing: 3 years
• 1+ years post-qualification experience
• must be available/punctual and adhere to your agreed working hours
• to adhere to set department budget constraints
• excellent Communication skills – the ideal candidate is able to manage and communicate information clearly and concisely across the company and to external organisations
• self- motivated and determined individual seeking a challenging role

Trade

• nursing
• Nursing

Responsibility

• you will be required to gather evidence through research and assist with the bid writing process
• creating business-winning written responses that support and maximise their likelihood of success
• assisting in Project managing the process from end-to-end
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• using your own initiative, prioritising, and ensuring that submission deadlines are always met
• speaking with internal bid/tender writers and external clients and helping to manage client relationships
• job Type: Full Time
• location: CCS HQ – Watford
• you will receive one-to-one training covering methods for researching specifications and preparing storyboards and answer plans; how to deconstruct questions; persuasive, evidence-based writing styles; and advanced writing techniques to develop you into a professional writer
• once qualified, your primary role will be to write persuasive, compelling and detailed responses to tender questions on behalf of CCS and clients, all of whom organisations are submitting bids to various buyers in the Health & Social Care Sector
• to do so, you will be supported to gather high-quality information from the Internal Bid/tender lead or the external client, as well as undertaking your own research
• some work outside of typical office hours may occasionally be required
• once trained and confident, you will provide end-to-end support, managing the whole process on behalf of the Internal Bid/Tender Lead or external client and guiding them through the process
• helping to maintain bid libraries
• we, therefore, require a candidate who will be able to research and write compelling, persuasive text across a very wide-ranging field of businesses and functions
• concept Care Solutions is a Platinum-rated registered agency supplying Healthcare Professionals internationally and nationally in partnerships with the NHS, Private Hospitals and Health Clinics, Local Authorities, Health Authorities and Individuals
• as this is a trainee/Graduate role, you will not necessarily be expected to have any prior knowledge or experience of the various topics in the Health & Social Care Sector, but you must be a skilled and confident writer, with an appropriate vocabulary and an eagerness to learn
• responsible to: Managing Director
• we work in a very fast-paced environment and once fully trained, you will be assisting and go on to writing multiple bids concurrently whilst simultaneously managing both internal and external clients and their expectations
• are you interested in researching and writing compelling, persuasive text? With an interest in the healthcare industry that is looking for your next opportunity and looking to grow? We have a brand new and exciting opportunity to be part of Concept Care Solutions

Trade

• media & Communications
• Media & Communications

Earnings for position researcher

Responsibility

• provide leadership that promotes trust, cooperation, and high levels of performance by all staff
• manage Care Service and staff
• monitoring annual leave, sickness and absences
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• creating a team that has drive and passion to succeed with the company’s vision
• assist in organising and managing staff induction programs
• staff appraisal and supervision – recording
• forecasting demands on training and staffing levels
• assessing individual support needs and developing action plan
• correctly matching candidates’ experience, skills and competences to the service user’s requirements
• ensuring that the company maintains contractual obligations with health, social services and private service user
• making sure that all the staff has the necessary training they require in order to effectively perform their roles

Requirements

• car owner and driver
• level 5 In Health & Social Care
• previous experience in domiciliary care
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• registered Manager: 3 years

Responsibility

• performing administrative and office support activities for the Finance Team
• data entry
• answering the telephone, dealing with it and referring on to relevant advisee
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• ad hoc Reception duties such as registering visitors, greeting and looking after them
• typing and setting up documents such as letters and reports using our standard templates
• keeping computer records up to date
• filing, scanning, photocopying
• using office equipment such as printers, photocopiers, scanners and fax machines
• to carry out any other duties appropriate to the post as requested

Requirements

• ability to use own initiative but also know when matters need to be referred to a supervisor
• ability to work on tight deadlines
• accuracy and attention to detail
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• good typing skills, accurate spelling and grammar
• computer literate with software skills, as well as Internet research abilities
• good communication skills
• finance Admin: 1 year
• target driven, achieving/exceeding set KPI’s
• must be punctual and adhere to your agreed working hours
• to adhere to set department budget constraints

Requirements

• business development: 3 years