CHELMSFORD VICTORIA ROAD CENTRE

Responsibility

• administration
• to have a thorough knowledge of all practice procedures
• to work in accordance of written protocols
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• filing post in medical records
• photocopy as requested
• ensure courier takes all documentation and samples at the appropriate time
• open and distribute incoming mail
• process patients change of address – computer data and medical records
• process appointment requests for today future appointments from patient by telephone and in person
• alert other team members to issues of quality and risk
• ensure all Health & Safety checks are undertaken within the desired timescales as indicated in the Practice’s Health & Safety Policy
• make and serve refreshments
• record Filing and Deductions
• attendance at all Mandatory and Statutory training requirements as indicated by the Practice Manager
• deal with all general enquiries, explain procedures and make new and follow-up appointments

Requirements

• communicate effectively with other team members
• communicate effectively with patients and carers
• recognise people’s needs for alternative methods of communication and respond accordingly
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• medical Receptionist: 1 year

Earnings for position receptionist