CHARLES HURST is looking for employees for positions:
receptionist
Working hours
part-time | Permanent
Salary
salary
Responsibility
meeting and greeting any internal Charles Hurst Head Office employees as well as external visitors
contributing to a happy, positive working and team environment
always maintain highest levels of professionalism
being the first point of contact for our customers who contact Charles Hurst Head Office over the phone. You will carefully manage the switch board to ensure customers are put through to the correct onsite dealerships
Requirements
you will be warm, empathetic, and friendly and have an approachable and professional manner
you will possess strong organisation skills and a core eye for detail
excellent communication skills will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people
having experience working in a similar role would be fantastic however, we are always keen to welcome on board total newbies
sales administrator
Working hours
full-time | Temporary
Benefits
company car
Salary
salary
Responsibility
ensuring that all manufacturer, policies and procedures are fully complied with
ensure that all finance policies and procedures are always adhered to
ensure that all data is accurately recorded
accurate invoicing of vehicles
process driven, organised and exceptional attention to detail and accuracy
ability to prioritise a busy and demanding workload muck in and all hand on deck approach
work effectively as part of team and confidently using own initiative
Requirements
the ideal candidate will have strong communication skills, excellent attention to detail as well as will be able to manage their time effectively with strong time management abilities
we are also looking for an individual who is IT literate and can highlight finer details such as identifying and address discrepancies
previous experience in a similar position and within the motor trade would be preferred but not essential as we are always on the lookout for new/fresh talent to join our team
if your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email [email protected]
workshop controller
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
ensuring that all working practices comply with company, DVSA, health and safety and OEM policy
making sure all service work is carried out correctly, competently and on time, with customer satisfaction in mind
liaising with colleagues and other departments to ensure a top quality service for customers
scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts
assisting with technical challenges by going above and beyond to support the team and writing technical reports
you will also maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs and ensure that high standards are achieved and maintained within the workshop and surrounding areas
Requirements
the ideal candidate for this role will have motor industry experience managing a team within a busy Service/Workshop environment
having awareness of quality control and inspection requirements of a workshop is a must
we are looking for someone who is friendly, confident and enthusiastic
due to the nature of this role a full valid UK driving license is a must
if the above sounds of interest please apply today and a member of the Talent Acquisition Team will be in touch
about us
you will have a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair as well as a solid understanding of COSHH legislation, trade practices, and consumer legislation
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
service administrator
Working hours
full-time | Permanent
Benefits
company car
Responsibility
efficiently manage customer communication through repairs with timely progress updates and gaining authorisation for additional work
ad-hoc administration tasks as given from the Aftersales Manager
managing a high-volume of customers daily as well as telephone calls and online booking queries
in addition, you will monitor daily, weekly and monthly warranty reports to ensure that are compliant with company policy
you will be responsible for the timely process of warranty claims within manufacturer guidelines and ensure the accuracy of all warranty and goodwill claim submissions daily
Requirements
you will have excellent communication skills, both written and verbal, and the ability to build relationships with key stakeholders
about us
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
as someone who can work well under pressure, handle conflicting demands, identify priorities and, schedule work appropriately you will have a friendly and professional manner
this includes competitive basic salaries plus
as well as acting with integrity, discretion, and objectivity, the ability to meet deadlines without compromising on the quality of work is essential
service administrator experience gained from a leading automotive dealer is desirable. Technical knowledge would be an advantage. You MUST hold a full valid UK driving license for a minimum of 6 months for insurance purposes
enhanced holidays that increase with service
parts manager
Working hours
full-time | Permanent
Benefits
company car
Responsibility
lead your team to success in a busy fast paced environment
achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
manage accurate data collection and provide forecasts on departmental performance
ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
answers customers’ questions regarding technical problems, warranties and repairs in a manner that is easily understood and does not use excessive technical jargon
actively support company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
parts Manager
Requirements
the ideal candidate will have a dedication to flawless customer service and will be passionate about the motor trade industry
having lots of enthusiasm, drive and motivation is key to consistently achieve fantastic results
previous experience in a similar position and within the motor trade industry is essential
we’re looking for someone who demonstrates meticulous attention to detail and accurate record-keeping, is positive & friendly
about us
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
the ideal candidate will have excellent communication skills, both verbal and written and can easily develop and maintain working relationships with colleagues, the client base and manufacturers
this includes competitive basic salaries plus
executive pa
Working hours
full-time | Temporary
Benefits
company car
Salary
salary
Responsibility
scheduling both virtual and face-to-face team meetings
printing a daily diary; ensuring our Senior leaders are at the right place at the right time
coordinating senior leaders travelling across from Lookers, England
organising travel to manufacture conferences etc
minute taking during core meetings
greeting and meeting visitors as well as organising working lunches etc
Requirements
ideally, we are looking for a strong Executive PA who has prior experience of working within an organisation at a similar scale to Charles Hurst
being able to demonstrate confidentiality is essential for this role, it is imperative that you can demonstrate strong commercial acumen on a day-to-day basis
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
this includes competitive basic salaries plus
organisation is also key, do you have prior experience in diary management for senior leaders within an organisation?
enhanced holidays that increase with service
we would love to hear from you if you’re excited by Charles Hurst’s latest opportunity
eligibility to join one of our car schemes
general manager
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
develop a customer service driven environment and culture through regular communication, team building and coaching with your teams
communicate and maintain customer service standards and measurements in line with the requirements of the Brand
provide clear leadership by ensuring the vision and objectives for the business are understood and communicated
train and develop department managers in line with organisational requirements
agree objectives & work standards with department managers reviewing their performance regularly
develop and monitor the business plan for all sales areas with senior managers to meet business objectives, profit margins and market penetration
Requirements
it essential that you have experience of working with quality brands, whether this is inside or outside of the automotive industry
we are looking for someone who is already operating at General Manager level or is currently an experienced Manager looking to take their career in the automotive industry to the next level
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
we require someone who can demonstrate effective people management skills and has the ability and experience to draw the best performance from their team, as well as communicating effectively to build relationships with employees and customers
our General Manager will be a real go-getter with a positive can-do attitude that has genuine regard for the importance of the customer to the sustainability of the business
this includes competitive basic salaries plus
as representatives of Charles Hurst Land Rover, all our managers act as trustworthy ambassadors and run their area of responsibility in a manner that honors the Land Rover brand values and supports Land Rover brand strategy
enhanced holidays that increase with service
tyre fitter
Working hours
full-time | Permanent
Benefits
company car
Responsibility
fit new tyres
balancing wheels
wheel alignment
puncture repairs
tyre pressure monitors
Requirements
you will have previous experience gained in a similar role
you will possess excellent communication skills, and practical knowledge of computer systems
you will be a people person with excellent verbal, Numerical and written communication skills
you will be able to work both independently and as part of a dynamic team
or, if you require further information about this vacancy, please email [email protected]
it is important that you are able to work as part of a team as well as having the ability to work independently
you will be a people person with excellent verbal, Numerical and written communication skills. You will be able to work both independently and as part of a dynamic team
if your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email [email protected]
telesales advisor
Working hours
full-time | Permanent
Benefits
company car
Salary
salary
Responsibility
assisting the Parts Manager with daily duties
completing Vehicle health checks for workshop
ensuring all items are correctly located and stock control
receiving orders & ensuring returns are up to date
answering inbound calls from trade customers
providing excellent customer care
Requirements
you will have previous experience gained in a similar role
you will possess excellent communication skills, and practical knowledge of computer systems
it is important that you are able to work as part of a team as well as having the ability to work independently
you will be a people person with excellent verbal, Numerical and written communication skills. You will be able to work both independently and as part of a dynamic team
if your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch
delivery driver
Working hours
full-time | Permanent
Benefits
company car
Responsibility
deliver tyres to corporate customers
visiting our other Lookers dealerships in the area
ensuring our vehicles are kept in a clean and roadworthy condition
drive in accordance with current road and traffic legislation to represent our business
consistently providing an exceptional level of service to all of our customers
always maintain highest levels of professionalism
Requirements
you will also be reliable, have excellent communication skills, be flexible and approach your role with a positive and professional attitude
about us
we recognise the hard work, flexibility and commitment of our people so we offer an industry leading benefits package
this includes competitive basic salaries plus
for insurance purposes we require all candidates to have held their full UK driving license for a minimum of 8 years as you will be driving some high roofed/ long wheelbase vehicles
enhanced holidays that increase with service
eligibility to join one of our car schemes
having experience working in a similar role would be advantageous, along with a real passion for providing a great customer service experience
Changes in earnings for the position sales executive
0500 £1K £1.5K £2K £2.5K £3K £
0500 £1K £1.5K £2K £2.5K £3K £
2.9K £
2024
2.1K £
2025
Changes in earnings for the position parts advisor