CAUDWELL MARINE

Responsibility

• providing design assistance for components and assemblies in the 3D CAD environment through solid and surface modelling

Trade

• arts & Entertainment
• Arts & Entertainment

Earnings for position design engineer

Responsibility

• construct and manage the Design Verification Plan activities drawing on personal previous experience, FMEA output and Functional Requirements
• working closely with the Design Team and external partners to understand the DVP requirements from the FMEAs
• where in house facilities are not available for a particular test, identify the relevant service at an external provider
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• support the specification of appropriate instrumentation based on test requirements
• specify the pass criteria for all tests identified in the DVP making reference to the Functional Requirements Document
• ensure the DVP reflects the test requirements that result in a robust Engineering Sign Off, should all tests be successfully completed
• author the test procedures where there are gaps in Caudwell Marine’s QMS
• produce status reports to the Leadership Team
• author test reports from results gained through validation testing
• support the generation of Technical construction files for the product
• support homologation and certification efforts for RCD, IMO and EPA

Requirements

• mechanical Engineering Degree or HND preferred
• ability to plan engineering test programmes
• have experienced the product development cycle at least twice from conception through to volume production
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• understand what constitutes a robust engineering sign off of a Product for sale to the general public
• ability to write test procedures capable of being followed by a Technician working remotely
• understanding of instrumentation techniques
• established network of engineering service providers
• minimum of 10 years in Propulsion engineering within a Product Development department. Automotive, off highway as well as Marine experience will be considered

Benefits

• company car

Responsibility

• define and evidence Value Proposition and Differentiators of Caudwell Marine technology and product solutions to drive marketing message
• lead Product Marketing activity to include benchmarking competitor landscape and drive product development roadmap
• develop team to support execution of marketing and communication strategy, ensuring capability and capacity to support marketing & communication strategy
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• define and manage content for all communication channels, with focus on digital communication and customer events
• define and maintain industry leading website, with appropriate website analytics and KPI's to track success
• define, maintain & communicate brand guidelines
• define and execute internal and external marketing and communications strategy, with focus on brand and product launch to drive market share growth
• identify and manage agency partners as appropriate
• prepare and execute trade show presence and all customer events, aiming to promote Caudwell Marine brand and product solutions in line with business objectives
• create contact database using all appropriate channels & tools, including CRM platform to communicate, record and track prospects received from all marketing activities

Requirements

• detailed understanding of marketing principles in theory and practice
• excellent communicator at all levels
• ability to define Vision and Strategy along with execution plan
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• customer/market focused approach with result's orientated, 'can do' attitude
• operating with full integrity at all times
• relationship builder
• process driven
• commercial acumen to assess and analyse market & customer potential
• proven listening, negotiating, and influencing skills
• proven ability to meet tight deadlines and remain calm under pressure

Responsibility

• develop and maintain relationships with suppliers to negotiate pricing and contracts
• analyze market trends and conditions to determine the best time to buy and sell products
• monitor inventory levels and work with production planning to ensure adequate supply
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• manage logistics and transportation of goods from suppliers to warehouses or directly to customers
• collaborate with cross-functional teams to ensure smooth supply chain management
• utilize e-commerce platforms for purchasing and selling products

Requirements

• bachelor's degree in business, supply chain management, or related field
• strong negotiation skills and ability to build relationships with suppliers
• knowledge of inventory control principles and practices
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• familiarity with logistics and transportation processes
• experience with e-commerce platforms for purchasing and selling products
• 3+ years of experience in procurement, purchasing, or supply chain management

Responsibility

• maintain ownership of customer queries, providing industry leading customer service and rapid resolution during the Technical Support process
• diagnose and troubleshoot complex customer technical questions in line with customer needs
• ensure effective resolution of technical queries in accordance with customer expectations and Caudwell Marine technical standards
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• support installation and commissioning process as required to always ensure a premium customer experience
• support warranty process through review and adjudicate of warranty claims
• responsibility for being primary customer contact point for all Technical Support issues relating to the Caudwell Marine product portfolio, communicating via phone, email, or the most appropriate method to meet customer needs
• ensure excellent product knowledge to facilitate effective understanding of customer requirements for product selection and material number assistance, including support to other internal teams for replacement and defective parts
• assist and support other members of the Commercial and wider Caudwell Marine team where required to meet customer needs and deliver industry leading customer service
• analyse Technical Support trends to identify continuous improvement actions in support of our objective to provide industry leading customer service. Feedback to team leaders as required

Requirements

• minimum of 5 years in Marine Engineering preferred
• service desk or field service technician experience essential
• experience working with ticketing systems
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• understanding of Service Level Agreements
• mechanical, Mechatronics or Electronics Engineering Degree or HND preferred
• evidence of other formal qualifications & training to demonstrate high technical competence in mechanical and electronic engineering and maintenance
• previous new product launch experience preferred
• worked in a Small, Medium Enterprise and can demonstrate the ability to ‘roll their sleeves up’ and personally get things done as part of a small team