CAMPER UK

Responsibility

• camper UK are one of the leading motorhome dealerships in the UK
• the workshop boasts to be not only the largest facility in the industry but also the best
• every day is a different challenge as we work on many different types and sizes of motorhomes and leisure vehicles
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• they will attend manufacturer courses, have an understanding of diagnostic equipment and look to become a Hi-Tec
• on the back of this, Camper UK has recently been awarded the Lincolnshire Business of the year
• camper UK are seeking an individual who wants to join our busy team and learn and have an understanding of this unique industry
• this exciting role would lead to a senior position within the mechanical sector and they will help and support trainees where possible
• above all, you’ll want to be part of a capable, motivated team who feel the same way
• camper UK is the first dealership in this industry to provide its own training school for young technicians which will see a diploma status at the end of the apprenticeship period
• day-to-day duties
• fiat diagnostic fault finding using all the latest electronic aides
• the staff have the opportunity to have their say and input of what can be done to improve the business through our GPTW
• carrying out diagnostic repairs, servicing and carrying out warranty work on motorhomes is one of the most varied, challenging and important things you can do at Camper UK
• servicing, repairs and maintenance to high standards
• you’ll safely prepare our customers’ vehicles for the road ahead; you’ll care about every detail, and take pride in doing a meticulous job
• inspecting vehicle engine and mechanical/electrical components to diagnose issues accurately, using computer-based diagnostic equipment
• repairing or replacing broken or defective parts and resolving defects

Benefits

• company car

Earnings for position mechanic

Requirements

• ability to work well within the service team
• previous experience within a Service Department ideal but not essential
• maximize service department profitability
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• experience in using Pinewood Pinnacle would be ideal but not essential as training will be given
• excellent communication and strong customer service skills so we can give unrivalled level of customer service to our customers
• strong ethos on customer service is essential
• maintain excellent relationships with customers and staff to ensure 5\* customer experience
• excellent organization and the ability to work well within deadlines
• communicate well with the workshop to ensure that vehicles will be ready 1st time on time every time
• service advisor: 1 year

Responsibility

• evaluate the condition of the vehicle
• detect and diagnose any additional faults for further repair
• test vehicles and provide diagnostic reports to the Workshop Controller and service reception
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• observe, recognise and report on vehicle and component serviceability
• interact directly with customers when requested, to explain vehicle problems and the corrective action taken
• perform repair work as directed and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicle
• receive customers courteously
• ensure all work is completed safely and complies manufacturer and industry guidelines
• ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility

Requirements

• retail sales: 1 year
• customer service: 1 year