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BUSINESS MARKETER is looking for employees for positions:
call centre agent
call centre agent
Responsibility
sales Conversion: Actively identify sales opportunities during customer calls, upselling and cross-selling relevant products and services to meet sales targets
achieve Sales Targets: Drive sales by converting inbound inquiries into confirmed sales, consistently meeting or exceeding individual sales goals
customer Relationship Building: Foster positive relationships with customers, ensuring their satisfaction and encouraging repeat business
inbound Customer Interaction: Handle incoming calls from customers, answering queries, providing product information, and resolving issues in a timely and professional manner
Requirements
excellent Communication Skills: Confident and clear communicator, able to engage with customers over the phone and provide accurate product recommendations
problem-Solving: Ability to think on your feet and provide solutions to customer queries or issues, ensuring a positive customer experience
customer-Orientated: A passion for delivering exceptional customer service and building rapport with customers
team Player: Ability to work collaboratively in a team setting, sharing insights and helping others achieve targets