BPD ZENITH Salary
3C CLIFFORD COURT COOPER WAY PARKHOUSE CARLISLE CA3 0JG
TIN: 02899728
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Earnings on positions in BPD ZENITH
Estimated salary
£ 4833
Median salary at BPD ZENITH
£ 3333 Lowest salary
£ 4603 The average salary
£ 5416 Highest salary
Do you believe that workers at BPD ZENITH are paid fairly?
BPD ZENITH is looking for employees for positions:
service manager
Language
- english
Responsibility
- the day to day running of the GIFT’s incident response function
- liaison between the GIFT and respective support and project delivery teams across three separate geographies
- produce reports which can be used to show GIFT’s performance against its service charter and its KPIs
- management and administration of the GIFT CMDB database globally
- work with the regional-level helpdesk application layer support teams to inform the clients of the outages using notification templates
- interacting with clients directly where application layer support teams are unable to do this
- the coordination and administration of all patching activities for the GIFT team globally
- to be responsible for the GIFT’s global CMDB and its validity and reflection of current status at all times
Requirements
- demonstrable experience in Service Management, Service Delivery, and a complete understanding of the concepts and processes behind the ITIL v4 methodology
- ITIL v4 accreditation, or similar, or previous ITIL accreditation, knowledge or experience
- well-developed and mature client-facing skills
- experience working with, authoring or submitting commercial and competitive bids, or any form of sales experience would be an advantage
- A clear and demonstrable understanding of the service provider/service consumer relationship in a very service-oriented work atmosphere
- team players only in the GIFT – our strength is in our ethos and our culture and our quality of service
- ability to write strong and concise technical documentation to add to and improve the GIFT technical library
- ability to troubleshoot, diagnose, replicate-simulate-quantify, triage and investigate technical issues and problems, and the ability to identify root causal factors
Earnings on positions in BPD ZENITH
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
4603 £