Earnings on positions in BLUECHIP TECHNOLOGIES HOLDINGS
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BLUECHIP TECHNOLOGIES HOLDINGS is looking for employees for positions:
it support technician
it support technician
Requirements
professional IT qualifications or equivalent experience related to the role
experience working with Office suite applications
an excellent understanding of Windows desktop in a business environment
good written and verbal communications skills are essential
working knowledge of Microsoft 365 and its administration
assertive and confident
A proven ability to diagnose and fix hardware and software faults
empathetic with a positive attitude towards helping others
Education
diploma of Higher Education
Responsibility
proactively identify and assess potential service risks and their impact on Access. Lead mitigation efforts and escalate critical issues
coordinate the tickets that have come into the helpdesk, ensuring they are triaged and if necessary escalated to other staff and/or liaise with third party suppliers where necessary according to internal processes
be responsible for the helpdesk function day to day, ensuring the people we support are kept informed and have a positive experience
Earnings on positions in BLUECHIP TECHNOLOGIES HOLDINGS