BJSS

Responsibility

• working with our service delivery teams to help support cloud infrastructure
• helping to complete backlog items to evolve client’s cloud infrastructure
• identify opportunities for growth, propose new initiatives, and lead the implementation of process improvements to enhance the team's efficiency and effectiveness
  Show more +20
• researching and identify solutions to cloud infrastructure issues
• asking customers targeted questions to quickly understand the root of the problem
• collaborate on solution designs, deployment plans, and system enhancements
• tracking cloud related issues through to resolution, within agreed time limits
• talking clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• providing prompt and accurate feedback to customers
• evaluate new tools, methodologies, and best practices to continuously improve the team's capabilities and enhance overall system performance
• referring to internal database or external resources to provide accurate tech solutions
• promote knowledge sharing within the team and across the organization to foster a learning culture
• ensuring all issues are properly logged
• prioritising and manage several open issues at one time
• following up with clients to ensure their IT systems are fully functional after troubleshooting
• preparing accurate and timely reports
• continuous Improvement: Stay up-to-date with the latest developments in Dynamics 365 and Power Platform technologies
• documenting technical knowledge in the form of notes and manuals
• technical Support: Provide expert-level technical support and troubleshooting for Dynamics 365 and Power Platform applications. Investigate and resolve complex issues, ensuring timely resolution to minimise downtime and maintain system availability
• team Leadership: Lead and mentor a team of Dynamics support engineers, fostering a collaborative and high-performance environment. Provide guidance, coaching and training to enhance the team's technical skills and knowledge
• maintaining strong relationships with clients
• about You
• documentation and Knowledge Sharing: Create and maintain technical documentation, including system configurations, troubleshooting guides, and standard operating procedures

Requirements

• proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• understanding or additional certification in Microsoft, AWS, Google or similar technologies such as Terraform
• hands-on experience in applying or enabling containers and container orchestration technologies
  Show more +14
• hands-on experience with Windows/Linux/Mac OS environments
• hands-on experience in applying or enabling the use of observability technologies like Dynatrace, ELK stack or Prometheus
• good understanding of computer systems, mobile devices and other tech products
• ability to diagnose and troubleshoot basic technical issues
• hands-on experience in applying or working with infrastructure-as-code tools like Terraform, CloudFormation or Pulumi
• familiarity with remote desktop applications and help desk software
• working knowledge of HashiCorp configuration management products such as Packer, Vault, Consul
• hands-on experience of automation and scripting using tools such as Python, Groovy and Ruby
• excellent problem-solving and communication skills
• exposure to iterative/agile development methodologies and experience of enabling team delivery through technology
• ability to provide step-by-step technical help, both written and verbal
• experience of designing, deploying and maintaining enterprise AWS environments consuming a broad range of AWS services
• exposure to latest AWS networking standards and new technologies such as AWS Transit Gateways, WAF's, VPN's and proxies
• knowledge of common database and caching technologies, such as Azure SQL, CosmosDB, MongoDB, PostgreSQL, MySQL/MariaDB, Memcache, or Redis

Earnings for position engineer

Current offers for the position:

Responsibility

• about Us
• we're an award-winning innovative tech consultancy - a team of creative problem solvers
• about the Role
  Show more +5
• since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day
• in the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach
• operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery
• we want to continue to grow our team with people just like you
• about You

Requirements

• you consider yourself a talented engineer, driven by your love of technology
• you are always looking for ways to expand your knowledge and grow your skills
• you are self-sufficient, self-motivated, and strive for a successful outcome
  Show more +5
• you love nothing more than grabbing a pen and whiteboarding the next challenge
• you're comfortable operating in an Agile environment with a good working knowledge in areas such as CI/CD, build pipelines, testing and architecture
• A collaborative environment spurs you on, and you get a kick out of delivering high-quality, fully-tested, working software, together with the team
• solid experience working in an Agile delivery team
• engineering software solutions - working with prototypes and proof of concepts and developing fully functioning applications based on frameworks such as .Net and Spring/Spring Boot, and using languages including Java, Scala, JavaScript, Python, C# and Go

Earnings for position software engineer

Current offers for the position:

Requirements

• excellent knowledge of JavaScript, plus related tools and technologies and open-source libraries such as Spring, Hibernate
• experience leading a team of developers
• excellent knowledge of Java , plus related tools and technologies and open-source libraries such as Spring, Hibernate
  Show more +13
• solid understanding of the fundamentals of computing
• you are recognised by your peers as a talented engineer, driven by your love of technology
• strong Object-Oriented design skills, and experience with Java 8 functional style
• hands-on with tools and practices that support the DevOps approach, including source control, build pipelines, infrastructure as code, monitoring, security
• you are self-sufficient, self-motivated, and strive for a successful outcome
• strong experience of Cloud computing - AWS, Azure, or GCP
• you love nothing more than grabbing a pen and whiteboarding the next challenge
• developing and deploying microservices solutions within a serverless or container-based architecture
• you have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor and contributor
• some of the Perks
• A collaborative environment spurs you on, and you get a kick out of delivering high-quality, fully-tested, working software, together with the team
• flexible benefits allowance – you choose how to spend your allowance
• you are always looking for ways to expand your knowledge and grow your own skills, and enjoy bringing others along with you as a mentor and leader

Earnings for position lead software engineer

Current offers for the position:

Requirements

• alan Gregory
• principal Architect, e

Earnings for position technical architect

Current offers for the position:

Responsibility

• championing good practice within an established team to support their ongoing improvement

Requirements

• java, or other scripting languages such as C#, Python, Ruby, SQL
• software testing tools
• cloud DevOps environments such as AWS, Azure ect
  Show more +2
• some of the Perks
• flexible benefits allowance – you choose how to spend your allowance

Earnings for position test engineer

Current offers for the position: