BERRY & ASSOCIATES

Responsibility

• allocating unassigned cases on CRM
• updating the events tile on our university app. Prior experience with this particular app is not needed
• gathering information around local area and facilities to update app
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• organising the folders within the university app build
• liaising with Student Information Team members to update SharePoint
• make and respond to telephone calls and emails to assist customers with any additional checks we may need to validate them before activation/validate their booking before the check-in date
• minute team meetings on a rotational basis
• scheduling, arranging virtual meeting. collation and distribution of papers and minute-taking
• raise credit notes as required for the purchase of goods and services
• ensuring that contacts in the CRM system are kept up to date
• book appointments and provide administrative support to clinicians
• provide policyholders with accurate information and guidance regarding our schemes, balances left to claim
• ensure that Service providers follow agreed invoice and notification processes
• investigate existing suppliers for suspicious or fraudulent behaviour
• updating and maintaining database systems
• handle any issues associated with the misuse of a customer’s account that would affect travellers
• update and maintain policyholder records
• take daily claims and policy related telephone calls from our policyholders
• collating and uploading information on to systems and hospital software

Requirements

• high level of IT skills with MS Office and Outlook
• demonstrable computing skills - Excel required, Microsoft Dynamics 365 preferred
• experience of liaising with senior staff effectively at all levels of a complex organisation
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• attention to detail
• experience and understanding of dealing with confidential and sensitive matters, both patient and staff related
• strong written communication
• extensive minute taking experience
• research skills
• office management experience including development and maintenance of systems and processes
• working hours are Monday - Friday, 9-5
• every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
• the role is being offered as a remote/hybrid position with use of your own computer to access a remote desktop
• you may also be asked to work from campus on occasion
• if you can commit to this period please consider this assignment if the below matches your experience and skills

Earnings for position administrator

Responsibility

• keeping a tidy and orderly work-space
• assist with administrative and general task when required
• keeping a tidy and orderly workspace

Requirements

• reservation
• hotel Receptionist
• opera system
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• PMS knowledge
• experience of working in a hotel environment
• professional appearance and positive attitude
• good communication skills – written and verbal
• good communication skills - written and verbal
• excellent organisation skills and presentation
• professional and confident manner
• have experience of using hotel PMS
• this is a 5 days per week and some weekends on a rotating basis

Earnings for position hotel receptionist

Responsibility

• providing exceptional levels of customer service to students, external firms and the business
• have the ability and skills to remain calm, listen and respond where appropriate and understand challenging student concerns
• to promote and sustain a constructive, supportive and professional working relationship with all customers and colleagues
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• to ensure prompt payment of all student and fees and charges to firms
• proactive telephone/text/email contact with debtors to achieve monthly collection targets
• manage monthly debtors and report on progress throughout the month to Head of Student Finance
• proactive telephone/text/email contact with debtors to achieve monthly collection targets. Manage monthly debtors and report on progress throughout the month to Head of Student Finance
• to share knowledge and engage in peer to peer coaching within the team on behaviours and conversations for action with customers
• to provide a first-class service to students, external firms and the business
• this role offers a great variety of duties and an excellent collaborative working environment
• must have
• to ensure that all invoices and fees have been produced in a timely and accurate manner, and that queries have been dealt with efficiently and professionally
• guide and support students regarding SLC loan application queries such as what course they should be applying for and providing information on payment plans offered by the university to allow them to spread the cost of the course they are enrolled in
• to ensure that course fees are collected in accordance with financial procedures and the terms and conditions agreed with students and firms, and that appropriate action is taken at the correct time when debts become overdue
• ensure full knowledge of all policies that have an impact on decisions and information provided to our students regarding their financial responsibilities
• every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job
• be able to review balances on the finance system and be able to advise on the adjustments required as they become apparent

Requirements

• finance
• customer service
• financial
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• invoice
• fees
• excellent verbal communication skills
• ability to work well within a team
• energetic self-starter with personal drive
• well organised
• good time management and prioritisation skills

Earnings for position finance officer

Responsibility

• be the key contact for online projects
•  Provide ad-hoc support to project managers
•  Qualify project data for financial reporting, project management & invoicing
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• in addition creating sales orders, invoicing, bulk billings, credit notes, refunds, reconciliations and handle billing queries
•  Act as point of contact for project administration
•  Qualify & approve client invoices
•  Process project costs – subcontractor, vendor invoices
•  Process project costs - subcontractor, vendor invoices
• skills and experience required
• timely processing of payroll payments, purchase orders etc

Requirements

• invoicing
• billings
• dynamics D365
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• project Management: 1 year
• project Management: 2 years

Earnings for position project coordinator

Responsibility

• acting as first point of contact for donors
• skills and experience required
• keeping fundraising website updated

Requirements

• project Management: 1 year

Earnings for position finance administrator