BERKMANN WINE CELLARS

Requirements

• excellent knowledge of warehouse operating processes
• strong knowledge of all London road networks and experience delivering into the service industry is vital
• strong knowledge of road networks in Oxfordshire, Dorset, South Wales and the M4 corridor
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• positive, can do attitude, and ability to work using own initiative
• experience of being a multi drop driver and delivering into the service industry is vital
• saturday overtime = £18.03 an hour
• saturday overtime = £18.75 an hour
• staff discount on our wines and spirits
• health and Safety in a warehouse environment
• we are now seeking a proactive and hands-on multi-drop Delivery Driver for an immediate start
• generous 25 days annual leave entitlement plus some Bank Holidays
• stocktake and stock reconciliation desired but full training will be given
• free on-site parking
• strong knowledge of the North road network and experience delivering into the service industry is vital
• good experience of being a multi drop driver
• excellent oral communication and time management skills essential
• please state on your application if you are looking for a part-time role and the days you are available to work
• warehouse operating processes: 1 year
• please state on your application if you are looking for a part-time role
• multi drop delivery driving: 1 year
• exceptional customer service skills, polite, helpful and positive attitude
• enhanced Maternity and Paternity Pay
• we are proud to the be the largest family owned and family run wine importer in the UK, that has been trading since 1964
• ability to carry cases of wine which on average weigh 15kg
• valid UK driver’s licence
• you will need good knowledge of London roads, experience with multi-drop delivering and exceptional customer service skills delivering to premium bars, restaurants, hotels and more
• from day one, you will be welcomed into the Berkmann family and will be the face of our business, delivering wine and spirits and delighting our customers whatever the weather
• £500 referral scheme
• forklift licence is desirable

Earnings for position multi drop driver

Requirements

• strong knowledge of all London road networks and experience delivering into the service industry is vital
• good delivery driver experience
• excellent oral communication and time management skills essential
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• exceptional customer service skills, polite, helpful and positive attitude
• ability to pull pallets of wine and sometimes help the customer to offload, all part of the service
• valid UK driver’s licence

Earnings for position delivery driver

Responsibility

• working to various fixed customer order cut-off times to ensure the smooth running of the operation
• troubleshooting where necessary to avoid delivery delays

Requirements

• microsoft Excel: 1 year
• grays: reliably commute or plan to relocate before starting work

Earnings for position transport planner

Responsibility

• communicate with customers in a clear, constructive and engaging manner, positively representing ‘Brand Berkmann’ to our customers
• chase overdue debts by phone and email, maintaining an accurate, up to date record of this contact
• ensure that all accounts operate within agreed payment terms; coming up with solutions and taking necessary action when required
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• pro-actively investigate and resolve queries relating to non-payment of invoices
• post the daily banking and allocations of payments on customer accounts correctly and in a timely manner
• reconcile accounts on a customer’s behalf, including complex multi-site customers
• work closely with a diverse range of internal colleagues on solving issues affecting credit control
• efficiently process new account applications in accordance with company policies and procedures

Requirements

• A real desire to learn and develop
• A minimum of 3 years’ experience of working in Credit Control role is required
• excellent organisation skills and attention to detail
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• ability to manage and prioritise a busy workload
• ability to successfully work in a team
• credit Control: 3 years
• competitive salary of £30,000 - £35,000 per annum depending upon experience

Requirements

• ability to follow processes, using your strong organisational skills and leadership qualities
• we are a highly successful, family-owned premium wine distributor, representing award winning iconic wines from all over the world
• excellent customer service and communication skills
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• good IT skills, including Outlook, Microsoft Teams, Excel, route and delivery software
• fleet management experience with a good geographical knowledge of Greater London
• you will have excellent communication skills and a passion for transport/logistics and know what excellent customer service looks like
• understanding of H&S requirements and risks in a transport / operational environment
• calm under pressure with the ability to diffuse difficult situations
• gravitas to engage customers and senior management
• A keen problem solver
• over the past 5 years, we have seen significant growth due to the success and talent of our teams and we now have a newly created vacancy to fill
• driving licence
• due to the importance of this role it is critical that the postholder can demonstrate the ability to work under pressure, be reactive, not proactive and is solution driven
• understanding of confidentiality and GDPR