Batch'd

Responsibility

• managing day to day set up of the shop
• managing a team of retail assistants to maximise potential
• involved in recruitment of new staff members
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• rotas
• driving sales growth and ensuring customer satisfaction
• delivering outstanding customer service
• hygiene and food safety compliance
• greet and deal with customer’s requests with a smile
• serve customers and take payments using the card machine
• general housekeeping, and maintaining the cleanliness of the areas

Requirements

• customer service: 1 year
• team Leadership: 1 year

Earnings for position retail manager

Responsibility

• your responsibilities will include the upkeep of standards across all facets of the Batch’d brand
• you will have direct responsibility to ensure all new recruits are thoroughly trained in Batch'd best practices
• the role will also entail undertaking appraisals for our retail assistants and talent spotting for other areas within the business
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• as an Operations Supervisor, you will be an important part of our management team, overseeing key decisions which will directly impact the smooth running of Batch’d
• within this role you will be expected to travel frequently to these cities to help the businesses operations
• food hygiene standards and creating an environment where the kiosks are presentable and well organised is also a key to components to the job
• success in the job will be measured on your ability to analyse and improve our processes, as well as creating a quality and efficient environment for our retail assistants to work effectively
• responsibilities and duties
• the job will require travel throughout kiosks in the Midlands and the South of England, namely; Birmingham, Leicester, Milton Keynes and Nottingham
• all paperwork is up to date and accurate
• be on the ground across all sites to ensure standards are being upheld
• on a day-to-day basis, you will assist with setting up and managing the shops, following and implementing established guidelines & procedures, and operating our EPOS system to ensure stock is accurate
• allergen information
• you will also be expected to communicate with staff on your phone throughout the day to address short-, medium- and long-term issues which arise
• daily task sheets

Requirements

• driving License
• advantageous having a Level 2 food hygiene certificate
• food service: 1 year

Responsibility

• food labelling
• picking, Packing and Sealing 3 different flavours of pick and mix sweets