Salary at BABA'S LOCAL

Responsibility

• supervise and manage the daily operations of the shop
• provide excellent customer service and assist customers with their inquiries and purchases
• train and mentor sales associates on effective selling techniques and product knowledge
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• monitor sales performance and implement strategies to achieve sales targets
• ensure the branch is clean, organized, and well-stocked at all times
• conducting regular date checks, reducing short dated stock and removing into waste any out of date items
• making sure current promotion posters, marketing material and banners are displayed as promotion guide for the correct period
• handle administrative tasks such as inventory management, scheduling, and reporting
• providing feedback to management on staff performance and identify training/coaching opportunities and make arrangements for those needs to be fulfilled
• resolve customer complaints or issues in a timely and professional manner
• maintain a safe and secure working environment for staff and customers
• minimising the waste by using stock rotation and placing on offers
• regular and weekly stock counts, price checks are conducted to prevent losses and keeping inventory in correct state
• ensuring all machines are regularly cleaned
• taking payments

Requirements

• strong sales skills with a proven track record in achieving targets
• sales management experience, including leading a team of sales associates
• excellent leadership abilities to motivate and inspire the team
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• retail management experience, preferably in a similar industry or setting
• strong supervisory skills to effectively manage staff and delegate tasks
• proficient in administrative tasks such as inventory management and scheduling
• multilingual skills are a plus, as it allows for better communication with diverse customers
• excellent phone etiquette for handling customer inquiries over the phone
• bilingual proficiency is an advantage to cater to a wider customer base
• retail sales: 2 years
• supervising experience: 1 year
• exceptional organizational skills to ensure smooth operations of the shop

Earnings for position supervisor