ASM TECHNOLOGIES

Responsibility

• as sales support you will liaise and interact with our European customers and all internal departments within ASM Technologies
• liaising with customers
• collaborate with our European global account managers to provide pre and post-sales support, ensuring seamless customer experiences
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• we're invested in your growth and will provide the training and mentorship you need to thrive
• collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences
• creating accurate and detailed quotes
• act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs
• maintaining data in CRM
• engage with clients to gather feedback, address inquiries, and provide solutions
• help to drive and increase profitability
• accept and prepare sales orders for processing prior to passing to the admin team
• maintain accurate and up-to-date records of customer interactions in our CRM system
• preparing customer backlog reports
• ensure compliance with internal best practice processes
• work in collaboration with internal departments such as finance, logistics, sales and purchasing
• at ASM, we like to develop individuals within the organisation and our Sales Support role serves as a stepping stone towards becoming an Account Manager
• liaise between the customer and Purchasing/Expediters on accurate ETAs
• ensure orders are signed off and processed accurately
• to undertake additional duties that may be required from time to time
• resolving ad hoc issues
• returns logged and managed
• monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate
• provide data and reports to support the Account Manager
• are you a tech enthusiast with a hunger for success and a passion for customer service? Do you dream of growing your career in the dynamic world of technology ?
• do you want to be working for a company who are selling some of the coolest technologies in the IT Industry that make a real difference to enterprise businesses? We provide the world’s biggest brands with technologies that deliver a competitive edge and real value
• completing Software license deliveries to customers
• if you're ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you
• providing PODs to customers
• liaising with vendors/suppliers and negotiating pricing

Requirements

• strong interest in technology and its applications in businesses
• excellent communication skills with the ability to build relationships with people at all levels
• strong interpersonal skills and the ability to build rapport with customers
  Show more +8
• highly organized with a keen attention to detail
• strong written skills
• customer care – show ability to listen and understand the client’s needs and challenges
• strong organisational skills with excellent attention to detail
• quick thinker, methodical with the ability to multitask and prioritise work
• ability to work well as part of a team and the ability on your own to work using initiative to problem
• problem solving and identifying the route cause for continuous improvement
• ability to work well as part of a team or on your own to work using initiative to problem solve

Earnings for position sales support executive

Responsibility

• collaboratively work with Sales to identify best sourcing routes
• utilise the current supply base to source Goods/Services in the first instance
• qualify any new Suppliers as appropriate
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• provide quotations to the Sales team to a high standard of accuracy and competency
• place Supplier purchase orders in a timely and efficient manner
• update NAV with the initial promised delivery date from the Supplier
• identify projects, savings and efficiencies within the allocated commodity
• focus on achieving KPIs set by the business and those agreed with your manager
• go out to market to source Goods/Services where the requirements cannot be met within the current supply base
• report, present and communicate data to colleagues as and when required
• ensure that day to day processes of the business are followed and remain compliant
• to undertake additional duties as may be assigned from time to time

Requirements

• experience of having worked in the IT Channel previously desirable
• knowledge of IT industry preferably having worked in the IT Channel previously
• knowledge of professional services and software licensing is preferable
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• knowledge of software licensing is essential
• great team player
• good eye for detail
• excellent communication skills with the ability to build relationships with people at all levels
• build relationships with new and existing vendors
• supporting best practice process
• supporting best practise process
• utilise the current supply base to source Software in the first instance
• go out to market to source Software where the requirements cannot be met within the current supply base
• understand the licensing models and review commercial details
• place supplier purchase orders in a timely and efficient manner
• update ASM’s ERP system with the initial promised delivery date from the supplier

Responsibility

• as sales support you will liaise and interact with our European customers and all internal departments within ASM Technologies
• liaising with customers
• we're invested in your growth and will provide the training and mentorship you need to thrive
  Show more +25
• collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences
• creating accurate and detailed quotes
• act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs
• maintaining data in CRM
• engage with clients to gather feedback, address inquiries, and provide solutions
• help to drive and increase profitability
• accept and prepare sales orders for processing prior to passing to the admin team
• maintain accurate and up-to-date records of customer interactions in our CRM system
• preparing customer backlog reports
• ensure compliance with internal best practice processes
• at ASM, we like to develop individuals within the organisation and our Sales Support role serves as a stepping stone towards becoming an Account Manager
• work in collaboration with internal departments such as finance, logistics, sales and purchasing
• liaise between the customer and Purchasing/Expediters on accurate ETAs
• ensure orders are signed off and processed accurately
• to undertake additional duties that may be required from time to time
• resolving ad hoc issues
• returns logged and managed
• monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate
• provide data and reports to support the Account Manager
• are you a tech enthusiast with a hunger for success and a passion for customer service? Do you dream of growing your career in the dynamic world of technology ?
• do you want to be working for a company who are selling some of the coolest technologies in the IT Industry that make a real difference to enterprise businesses? We provide the world’s biggest brands with technologies that deliver a competitive edge and real value
• completing Software license deliveries to customers
• if you're ready to take the next step and forge a path towards becoming an accomplished Account Manager, then we want to hear from you
• providing PODs to customers
• liaising with vendors/suppliers and negotiating pricing

Requirements

• strong interest in technology and its applications in businesses
• excellent communication skills with the ability to build relationships with people at all levels
• strong interpersonal skills and the ability to build rapport with customers
  Show more +8
• highly organized with a keen attention to detail
• strong written skills
• customer care – show ability to listen and understand the client’s needs and challenges
• strong organisational skills with excellent attention to detail
• quick thinker, methodical with the ability to multitask and prioritise work
• ability to work well as part of a team and the ability on your own to work using initiative to problem
• problem solving and identifying the route cause for continuous improvement
• ability to work well as part of a team or on your own to work using initiative to problem solve

Responsibility

• liaising with customers
• creating accurate and detailed quotes
• maintaining data in CRM
  Show more +13
• help to drive and increase profitability
• accept and prepare sales orders for processing prior to passing to the admin team
• preparing customer backlog reports
• liaise between the customer and Purchasing/Expediters on accurate ETAs
• ensure orders are signed off and processed accurately
• achieving SLAs on quote turnaround
• ensure orders are signed off and processed accurately and line with client SLA
• resolving ad hoc issues
• returns logged and managed
• provide data and reports to support the Account Manager
• completing Software license deliveries to customers
• liaising with vendors/suppliers and negotiating pricing
• providing PODs to customers

Requirements

• excellent communication skills with the ability to build relationships with people at all levels
• strong organisational skills with excellent attention to detail
• quick thinker, methodical with the ability to multitask and prioritise work
  Show more +4
• strong written skills
• customer care – show ability to listen and understand the client’s needs and challenges
• problem solving and identifying the route cause for continuous improvement
• ability to work well as part of a team and the ability on your own to work using initiative to problem

Requirements

• must be fluent in French language both verbal and written
• good eye for detail
• impressive executive presence and communication abilities
  Show more +22
• can do attitude with strong teamwork values
• experience working with cross-functional teams
• drive retention and growth amongst our most valuable customers by understanding their business needs and helping them to succeed
• negotiating skills
• enable successful roll-out of ASM’s offerings and innovation technology vendors to customer employees
• strong leadership skills
• maintain and develop communication with customers about their technology needs, whilst developing opportunities for deeper engagement
• collaborate closely with the wider sales team to support customer’s requirements, renewals and expansion of opportunities
• must have strong analytical skills
• represents the voice of the customer to ensure our sales process, vendors, product roadmaps and supporting processes are aligned
• friendly and outgoing
• ability to build relationships both over the phone and face to face
• achieve and maintain any agreements, specific SLAs both in terms of customer delivery and vendor expectation/obligation
• takes pride in their work
• drive partnerships and collaborate with key vendors
• easily Adaptable and maintains a positive attitude
• learn about and stay informed about competitors, channel, best practice in procurement and software licensing
• at least 2+ Yrs. experience of working with software
• the ability to proficiently use LinkedIn as a networking tool
• provide account mapping and support the external sales team with information, meeting appointments and opportunity identification
• mentor colleagues
• seek out opportunities within the client to provide a managed solution of tail end hardware spend for its customer