manager
16 the last 213 days, recently 2023-04-02
Responsibility
- assist in the supervision of the Lifetime Mortgage portfolio, including updating & maintaining the Customer Portfolio Procedure Manual
- act as coordinator for residual remediation, including initial and updating meetings with global stakeholders
- undertake research into all prevailing UK regulations relevant to DC pensions business
Show more +47 - implementing and embedding workforce management reporting and working practices to ensure people are in the right place at the right time
- through strong stakeholder management provide risk management support and insight to the business, helping them to fully understand their risk profile
- coordinate and track any new Intragroup outsourcing requests ensuring 100% completion rates
- coordinating with finance and resourcing teams, including supporting BOA development
- owning regulatory reporting issues and their resolution, including effective communication with relevant teams and stakeholders
- review materials developed previously like product specifications, service guides and admin manuals to ensure alignment and flag potential remediation needs
- sharing insights and pushing for better, smarter and data driven decisions from senior management
- coordinate first line risk activities, both in terms of core risk programs and ad-hoc project deliverables
- this includes new outsourced services, material change to existing arrangements or termination which require remediation or compliance with IMOA policy
- coordinate with Design Authority processes
- plan, research and prepare a file for all customer visits, to include compliance approved introductory letters and customer information sheet
- create and maintain a regulatory repository of relevant UK pension regulations and guidance
- enable business risk governance, through the preparation of materials and presentation of deep dive topics to senior management
- ensure outsourcing inventory and associated checklists are maintained and kept up to date
- support the maintenance and evolution of the integrated plan for the change and transformation portfolio, including dependencies and sequencing
- produce a post meeting report to include key information relating to property condition and health of the customer
- liaising with the Compliance Team re breaches and regulatory matters
- managing the BAU Implementation Steering Committee / Oversight Group
- provide policy interpretations based upon regulations
- collaborating with others to ensure workforce planning activities are aligned to other Operational Excellence and Continuous Improvement initiatives
- identify, assess, manage, and report emerging risks
- provide support to the wider business management, intragroup outsourcing or global governance team
- manage the status of change control on assigned items day to day
- create and maintain relationships with third parties as required
- identifying risks, implementing and testing controls and ensure full documentation in the RCSA
- overseeing workflow demand and allocating / prioritising activity to the teams
- review existing processes and customer outcomes against "new" policies, provide gap analysis and progress required for small scale process/output changes
- engage with vendor management team and vendors to retain ongoing relationship & identify opportunities for product enhancement
- embed Enterprise Risk Management frameworks and systems within the business
- contribute to a proactive and open culture adopted across the business
- identify bottlenecks/resource challenges, planning/implementing strategies to address them
- assist with the development and delivery of internal training & presentations as required
- MI Reporting . Support the development of a scalable reporting strategy and drive efficiencies in the process
- drive improvement for customers through data analysis & problem solving and spot trends to call out to improve Operational performance
- drive continuous improvement and excellence
- work alongside key resource teams including Technology, Digital, PSO, Operations and Business Change to assess new change demand
- partner with Risk to track self-identified risk issues to closure
- support and coordinate major incidents & events and ensure that appropriate escalation takes place and mitigation activities are actioned
- reporting to the Change Control & Triage Lead, the Change Control Manager will manage the change control and triage process for assigned initiatives
- ensuring correct and timely submission of FASL transaction reporting to the FCA via UnaVista, including regular reconciliation of data on internal systems and held by the regulator
- take joint responsibility for face-to-face LTM customer visits and to assist the Manager/Customer Portfolio with re-possession property inspections & administration work on occasions
- responsible for coordinating annual IMOA procedure review with compliance and risk
- drive risk management training and education to increase risk awareness of good risk management practices in the business
- actively raising awareness of Transaction Reporting across the Brokerage Hub and wider Operations department and encourage consideration of potential impact of other processes across Operations & Technology
- partnering with Compliance & Risk teams to ensure any upcoming regulatory change impacting the internal outsourcing procedures and governance framework are embedded and communicated
- explaining how configuration change is completed within the workforce planning tools, making sure colleagues can get the best out of the tool
- horizon scanning: Review and enhance internal outsourcing policies, processes and procedures
Requirements
- change Control
- outsourcing
- defined Benefit
Show more +40 - business Management
- pension Schemes
- change Management
- mortgage Advisor
- supply Chain
- defined Contribution
- regulatory Requirements
- governance
- financial Services
- relationship Management
- vendor Management
- investment Management
- pension Administration
- miFID
- supply Chain Management
- operational Excellence
- regulations
- resource Management
- equity Release
- supplier Performance
- corporate Actions
- pensions
- asset Classes
- vendor
- workforce Planning
- risk Management
- lifetime Mortgages
- procurement Outsourcing
- fund Administration
- money Purchase
- transactional Reporting
- process Implementation
- workforce Management
- 1st Line Risk
- interface with client and/or internal stakeholders to solve problems and resolve outstanding issues relating to plan administration or any company products/services
- assist client and project teams in understanding the transition process and company procedures
- establish and follow detailed procedures for the administration of the plan with all impacted areas
- provide accurate and detailed pre- and post- transition reports
- interact with the appropriate members of Admin and Financial Operations to ensure that robust controls are established
- provide KPIs, project overviews and attend client calls to support Sales/Relationship teams
Benefits
- company car
low salary - 20% lower than the average in this position
Earnings for position manager
manager - How much money do you make working at this position?
Average salary at company ARC is 2916£.
The national average salary is 3300£.
1500 £
Lowest
Lowest
3900 £
Average
Average
6300 £
Highest
Highest
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