apetito Salary
Rating of the company
0 ratings
3 reviews
Edlesborough

Earnings on positions in apetito

Estimated salary

£ 1920

Median salary at apetito

£ 1920 Lowest salary
£ 2071 The average salary
£ 2375 Highest salary

apetito is looking for employees for positions:

depot manager

Working hours

  • full-time | Permanent

Responsibility

  • operations
  • ensure Health & Safety, Hygiene and Food Safety procedures & practices are adhered to and followed at all times
  • ensure adequate, cost effective resource levels are in place
  • maintaining stock levels to meet our customer demands
  • work with and support staff on a day-to-day basis to deliver profitability and service standards
  • ensure all behaviours are in line with apetito’s Code of Conduct
  • maintain excellent operational standards throughout the Contract
  • adherance to all apetito procedures and deadlines

customer service

Working hours

  • part-time | Contract

Responsibility

  • make deliveries in a timely manner
  • delivering exceptional customer service at all times
  • report any noticeable changes in the wellbeing of the customer
  • report any no replies
  • contact the office with any discrepancies or delays
  • undertake pre-shift inspection of your van
  • ensuring your vehicle is in a safe and roadworthy condition
  • drive safely, responsibly and within the law

Requirements

  • friendly, approachable and reliable
  • passionate about delivering excellent customer service
  • good attendance and timekeeping
  • calm under pressure
  • flexible
  • you must have held manual driving licence for at least 3 years
  • all offers of employment are subject to a Driving Assessment, Driving Licence checks and DBS checks
  • guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website

supervisor

Working hours

  • full-time

Language

  • english

Requirements

  • this is a great opportunity for someone to grow their management skills and gain experience in different aspects of business delivery
  • A can-do attitude, a positive outlook, and the tenacity to deliver results
  • A strong leader who inspires trust in their team
  • can communicate well with everyone in order to deliver the ‘day job’
  • experience in a supervisory role - leading and motivating a team to achieve shared objectives
  • coaches the team to improve every day
  • strong communication skills
  • takes accountability

Responsibility

  • supervise the office based teams to ensure all Office tasks are completed accurately and on time
  • engage with the team and ensure all targets are being met
  • monitor performance, Coach and support team members where required
  • customer Services
  • maintain dialogue with the Depot Operations Manager to ensure you are all working towards the company strategy and maximising all opportunities
  • delivery fleet
  • ensure Dynamics CRM is being used productively to grow the customer base
  • cold store Warehouse

customer service advisor

Language

  • english

Responsibility

  • responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects
  • to ensure each customer is provided with “exemplary” service on each telephone call or contact
  • to update customer records and liaise with customer relatives as required
  • to ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary
  • to search, provide and continually look for new business opportunities
  • to share best practices with colleagues in an effort to continuously improve our service proposition
  • prepare promotional literature as required and communicate details of new products or promotions to customers
  • to actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers

Requirements

  • this is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers
  • to take an active interest in getting to know every customer and become a trusted friend
  • A good listener, you’ll be able to treat every customer as an individual
  • to have a very clear telephone voice where you can adapt your style to meet the needs of every customer
  • ability to communicate and relate to people at all levels
  • ability to work under own initiative, plan own day, manage own time
  • as one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families
  • to act as a link for drivers and customers if any problems arise during a delivery round

Contract type

  • the role of our Customer Services Advisor is critical to the success of our business
  • the defining characteristics of our Customer Services Advisors are that they’re organised and efficient
  • the role involves the taking of customer orders and also the making of outbound courtesy calls
  • our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet
  • however, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers

operations manager

Language

  • english

Requirements

  • full clean UK driving licence
  • establishes exceptional relationships with customers
  • retail, care, hospitality, or own business experience
  • experience of implementing and compliance with Health & Safety processes
  • experience of managing employee consultation and implementing change initiatives
  • ability to interpret data to determine the key levers to ensure success
  • experience of leading a team of people, creating culture of engagement, and developing a team to achieve their true potential with a willingness to be ‘hands on’ in supporting the day-to-day operation

Responsibility

  • empowering and enabling them to do whatever it takes to delight the customer and deliver brilliant, good old-fashioned service
  • developing and supporting the team to talk about our food passionately and knowledgeably
  • creating a culture that prioritises the health and safety of your team members, above all else
  • appropriate community organisations
  • local Hospitals
  • healthcare Professionals - individuals and groups
  • creating an environment where your team respects and supports each other. Providing them with an opportunity to always strive to do their best - for our customers - and for their colleagues
  • agree contract KPIs, monitor performance against KPIs and drive/manage performance and profitability to ensure achievement

delivery driver

Requirements

  • friendly, approachable and reliable
  • passionate about delivering excellent customer service
  • good attendance and timekeeping

Responsibility

  • reporting health and safety, stock quality and mechanical issues
  • deliver frozen meals to our customers in a timely manner
  • assist the team if another member of the team is absent or on holiday

van driver

Working hours

  • full-time | Permanent

Requirements

  • actively enjoys interacting with customers and finding ways to deliver a great service
  • able to demonstrate excellent communication skills at all levels towards both customers and colleagues
  • able to demonstrate a positive, can do attitude
  • must be calm under pressure
  • high standard of personal presentation to uphold the company brand, including uniform / vehicle cleanliness
  • flexible and responsive to business needs e.g. if required to complete a different route/start at different time on occasions
  • must be able to manage with the demands of delivering and unloading goods quickly and efficiently
  • must be prepared to drive in different weather conditions

Responsibility

  • full compliance with the drivers’ hours, tachographs and road traffic regulations
  • driving style - damage free and economical
  • making deliveries in a timely manner and phoning transport office with any delivery discrepancies or delays
  • deliver goods to the customer’s “point of need”
  • provide excellent customer service and conflict resolution where necessary
  • be an ambassador of the company
  • report any customer service issues to transport office or customer service department while delivering
  • delivery and collection of vehicles as required to rental suppliers including any due inspections

business development executive

Language

  • english

Requirements

  • personable and engaging
  • self-starter with a can-do attitude, proactive and positive outlook, and willing to experiment with new ideas
  • shows passion, drive and ambition to deliver outstanding execution in key projects
  • acts as an ambassador for Wiltshire Farm Foods, building effective working relationships and networks

Responsibility

  • driving the overall local marketing programme

regional sales manager

Benefits

  • company car

Requirements

  • the successful candidate should have gravitas and must possess confidence, enthusiasm and passion
  • they must be able to inspire and motivate others, both customers and those they are leading within apetito
  • they must understand the agile approach – speedily building, measuring and learning
  • in addition, they must be able to develop, implement and evaluate key strategic projects within their area of the business
  • they will be entrepreneurial and driven by the success of building a very special business that truly ‘makes a real difference’ They will have the will to win and be able to learn from their mistakes
  • they must demonstrate a strong work ethic and an ability to plan and manage their time and that of their team effectively

national account manager

Benefits

  • company car

Requirements

  • demonstrates a passion for service
  • empathy and understanding of our culture of ‘making a real difference’
  • driven to deliver on short term goals and long term visions
  • diplomatic, but assertive with a pragmatic approach
  • an individual with the vision to take the role to another level
  • driven by building strong long-term business and financial targets
  • self-motivated and resilient, able to reflect and learn
  • able to inspire and motivate others

Changes in earnings for the position delivery driver

0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in apetito

Average salary in this position
Average salary in this position in the country
customer service advisor
1920 £
8%
2070 £
delivery driver
1920 £
30%
2481 £
operations manager
2375 £
68%
3980 £

National average salary

2950 £

Average salary in this company

2071 £