AMBIENT SUPPORT

Responsibility

• ensuring good day-to-day standards of cleanliness and arranging regular contract cleaning where necessary, e.g., carpets, windows curtains etc
• ensure Health and Safety checks and audits are conducted
• to ensure that staff training and development needs in relation to quality assurance and monitoring are
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• identified and as far as possible met
• to support the implementation of the annual staff survey and to address targets as agreed in the action plan
• to always work in accordance with the policies, procedures, and operational guidelines of the service
• to review objectives against projects plans regularly and report on performance annually
• to attend and sometimes chair staff and service user meetings as required by the post and to encourage the training of all staff
• to work at all times in accordance with the policies, procedures and operational guidelines of the service
• there would be an expectation for the post holder to provide cover at night in exceptional circumstances when requested
• to ensure the project delivers service to clients that provide a hopeful environment and promotes their recovery
• to ensure that personnel record keeping systems are maintained and monitored, including staff rotas, records of sickness absences and annual leave, and other records as necessary
• to work in a care capacity for at least one shift per week to maintain a highly visible care presence and thus act as a role model by demonstrating expert care practice

Requirements

• experience of supervising, training, and mentoring staff
• QCF Diploma level 3 in Health and Social Care or equivalent
• at least one year’s experience at team leader or management level, preferably in a care home setting
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• experience of mental illness or working with the client group
• competent approach to budgets and petty cash procedures
• experience of working in a residential setting
• effective communication skills such as, verbal, literacy, and numeracy for use within and external to the scheme
• management experience
• broad range of care skills for older people living in residential care
• ability to communicate effectively with service users, colleagues, trustees, and external agencies
• demonstrate an awareness and understanding of equal opportunities and anti-discriminatory practice
• ability to write clear reports
• ability to work on own initiative and demonstrate the ability to organise own
• workload and set priorities
• ability to use the computer to produce reports and relevant documentation
• ability to engage with and motivate people
• knowledge of the recovery concept and person-centred planning

Earnings for position deputy manager

Current offers for the position:

Responsibility

• assessing and minimising risks to keep each individual safe
• ensuring that any complaints, concerns, or requests are responded to effectively and timely
• ensuring that any concerns, complaints, or requests are responded to effectively and in a timely fashion

Requirements

• experience of supporting adults in a care setting or in the community
• an understanding of person- centred support and safeguarding
• to be able to work independently, as well as part of a team
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• good communication skills, patience and flexibility
• good communication skills, patience, and flexibility
• have an NVQ L3 Health & Social Care, or relevant qualification
• an understanding of safeguarding and person-centred support
• to be able to undertake a flexible working pattern
• have supervisory/management experience
• you will enjoy working independently, as well as part of a team
• experience in supporting adults in a care setting or in the community
• have an NVQ L3 in Health & Social Care, or relevant qualification
• be well organised
• experience in working with vulnerable people or those with complex needs as well as having experience and/or passion for enhancing individual’s quality of life through positive behaviour support

Earnings for position team leader care

Current offers for the position:

Responsibility

• chase all outstanding debts as per payment terms
• send statements to all private debtors on a monthly basis. Liaise with Support Managers and/or Area Managers where there may be any concerns
• any debts over 2 months old should be brought to the attention of the Line Manager
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• where appropriate arrange for direct debits mandates to be sent out and completed. Send letter and payment schedules to clients
• check all credit balances and analyse to determine why the credit balance has arisen. Take remedial action and refund where appropriate
• ensure that contracts are received for all new services, and invoice details are correct to contract and are charged timely
• ensure records of all invoicing and supporting documentation required to prepare invoices is maintained
• work closely with the Financial Controller to analyse any potential bad debts and calculate bad debt provision

Requirements

• ability to communicate both verbally and in writing
• ability to work to deadlines
• ability to work systematically
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• experience of sales invoicing
• ability to work on own and as part of a team
• experience in credit control
• ability to work under pressure
• knowledge of Excel to intermediate level able to write and understand formulas, use multiple sheets and linking different sheets
• balance sheet reconciliations
• computer skills – Email, spreadsheets and accounting packages
• able to prioritise tasks
• time Management

Earnings for position credit control

Current offers for the position:

Responsibility

• undertake ad hoc administrative tasks in support of the Executive Administration Manager and Admin department as required
• to maintain appropriate and accurate petty cash and amenities records, and service users’ personal money records. This will include visiting the bank to deposit or withdraw cash
• order stationery for the Woodford Green Office and corporate services home workers, record all orders on spreadsheet, maintain stock control and check invoices
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• handle stock control for corporate stationery and ensure top up stocks are ordered when required
• order couriers and taxis if required ensuring appropriate records are maintained and invoices are checked and coded accordingly
• having the ability to establish and maintain organisation in filing systems
• support the Head of Quality with general administrative tasks
• manage the general enquiries inbox by accessing regularly and forwarding messages to the appropriate Managers and staff members. Respond to miscellaneous enquiries on behalf of the organisation
• as our Administrator, you will be responsible for ensuring that the administration of our home runs as smoothly and effectively as possible, assisting the manager in all aspects for our homes administration duties
• call out contractors and engineers for building maintenance and problems with office equipment when necessary
• update Trustee visit audit tracker to ensure all visits are recorded
• check daily for Quality Audits completed by service managers and circulate via email as required
• co-ordinate Trustee visits to services, liaising with Trustees and Managers of services
• input responses from hard copy Quality Check audit forms to produce electronic records for analysis
• oversee the office attendance spreadsheet, issue reminders to staff to complete their working pattern details each week and check attendance of staff in the office to produce the daily Fire Evacuation list
• book internal meeting rooms as requested via the Outlook calendar booking system. Ensure meeting rooms are kept clean and tidy
• ensure Reception and postal areas are kept tidy at all times to avoid health and safety issues and maintain a positive image to visitors
• liaise with Quality Checkers to assist with arrangements for audit visits and associated travel
• organise client events , liaise with suppliers and managers, assist with mailouts and physical event preparation
• act as key holder for the office, responsible for opening up at 8.30 a.m. if there are no other key holders present before this. On occasions may also need to lock up if there are no other key holders on site
• program access fobs for new staff when required and ensure leavers’ fobs are returned and cancelled/reprogrammed as necessary
• undertake ad hoc administrative tasks in support of the Executive Administration Manager and Admin Team as required. These may include scanning, photocopying, laminating, binding, shredding and filing
• to provide appropriate admin systems as required for the accurate processing of invoices
• produce required posters, correspondence etc. for Trustee visits and follow up reports after visits

Requirements

• confident in all MS Programmes
• excellent communication skills, both verbal and written, to deal with a wide range of people
• ability to take action notes and formal minutes of meetings
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• ability to manage time and exercise judgement in order to balance conflicting priorities and progress chase when necessary
• aptitude and interest in using new technology systems, intranet etc
• aptitude and interest in using new technology systems
• ability to work on own initiative and as part of a team
• understanding of and commitment to equal opportunities
• discrete when handling confidential or sensitive situation
• discrete when handling confidential or sensitive situations
• flexible and helpful approach with a ‘can do’ attitude
• self-motivated.Reliable and contentious.</

Benefits

• company car

Earnings for position administrator

Current offers for the position:

Responsibility

• this forms an important part of vocational training to help people develop more independent living skills
• on day trips out we may use a minibus for small groups, or we may choose to use public transport to help people gain confidence and become familiar with local landmarks whilst travelling in a more independent way
• support with their shopping and assisting with budgeting
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• what is an Individual Service Fund: is a personal budget that is held by an organisation which has been nominated by or on behalf of the person and can be used to meet some or all the outcomes that have been identified as part of a Care Act assessment as directed by the person

Requirements

• you need to be a very calm, caring individual with a positive outlook
• empathy, caring and sensitivity to the needs of others
• excellent communication skills both written and verbal
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• computer Literate
• car driver desirable but not essential
• attending review meetings/appointments
• completing key worker monthly reports
• ideally you will have experience supporting adults with Learning Disabilities including Autism. However, please do still apply even if you have limited experience in these areas as full training will be provided
• completing health and safety checks
• writing reports

Benefits

• service car

Trade

• personal Care & Home Health
• Personal Care & Home Health

Earnings for position support worker

Current offers for the position: