AHEAD OF THE GAME in Harrogate Salary
CAMBRIDGE HOUSE RIPON ROAD KILLINGHALL HARROGATE HG3 2AY UNITED KINGDOM
TIN: 11160775
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Earnings on positions in AHEAD OF THE GAME
AHEAD OF THE GAME is looking for employees for positions:
manager
Requirements
- proven experience in a managerial or supervisory role, preferably in a café or food service environment
- strong leadership skills with the ability to motivate and manage a team effectively
- passion for health, nutrition, and wellness, and an understanding of how to create a positive customer experience in this context
- strong organizational and multitasking skills, with the ability to thrive in a fast-paced environment
- excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and vendors
- ability to manage inventory, monitor costs, and optimize café operations
- strong problem-solving skills, with the ability to handle customer concerns and challenges quickly and professionally
- flexibility to work various shifts, including weekends and evenings
Responsibility
- oversee the daily operations of the café, ensuring high standards of service, food quality, and customer experience
- lead, train, and motivate the café team to provide exceptional service and maintain a positive working environment
- monitor and manage inventory, ensuring the café is well-stocked with fresh ingredients and supplies, and ordering new stock when needed
- ensure all café equipment and workstations are well-maintained, clean, and in good working order
- handle customer inquiries and complaints in a professional and efficient manner
- promote the brand’s values of health, wellness, and community engagement, fostering a customer-first approach
- manage the café’s POS system and oversee cash handling procedures
- create and implement operational processes to ensure efficiency and smooth day-to-day activities