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AGC CHEMICALS EUROPE is looking for employees for positions:
it support technician
it support technician
senior buyer
sales representative
mechanical technician
electrical technician
purchasing administrator
technician
Working hours
full-time | Permanent
Responsibility
responsible for supporting internal customers with 2nd line support issues on all systems
sharePoint online administrator for AGCCE
support the infrastructure and Security Engineer as required
produce and maintain procedures, policies, and workflows around the support role
manage knowledge-based articles and support documentation
maintain product updates for our security and software solutions
managing equipment/PC’s that are critical to the plant. Follow procedures for updating and maintaining the required systems
provide 1st and 2nd line support to internal customers on D365, Maximo and CE; working with 3rd party support providers as required for more complex issues
Requirements
ERP experience is essential in D365 or similar ERP systems
must possess a good understanding of network topology
A good general knowledge of security solutions
exposure to Azure and PowerShell scripting is desirable
previous experience in providing desktop support and 2nd line technical support for complex issues is essential
the incumbent must be able to manage own workload, work well under pressure and prioritise tasks
must be able to communicate effectively, via telephone, TEAMS and in writing