ACUITY SERVICES

Responsibility

• you would be expected to create a culture of excellence that delivers a world class service for our clients
• the role of the Corporate Receptionist is to tailor and deliver a five-star customer journey in the building for all the visitors and occupiers. You will be the first point of contact for all the team members, visitors and occupiers
• as a Corporate Receptionist, you will be expected to be intuitive in your service approach and able to communicate effectively with internal and external clients adding value to the role and the business with innovative ideas and initiatives
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• the success of the role relies on building strong relationships with the occupiers, their visitors and other internal stakeholders, tenants and contractors
• role Monday - Friday 08:00 -18:00 with 1 hr lunch break daily . Location - London Farrington EC1R 3EA
• the role also requires you to work together with other service providers on site embracing a one team approach, specifically the security team
• in this role you are expected to use your own initiative to continuously improve the service delivery to ensure the highest levels of customer service are achieved
• support Building Management and Office Management with requested tasks
• keep the reception area immaculate, free from papers and clutter, creating a welcoming environment
• to review site SOP’s and train support team members on site
• act as an advocate/brand ambassador for Acuity and our client
• you will Perform the receptionists’ tasks & all related duties to the correct client standard in each of the different buildings you are trained at

Requirements

• the ability to manage own workload and time
• organisational skills
• the ability to build strong lasting relationships
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• creative
• must have previous front of house experience
• positive, outgoing and friendly attitude
• previous experience in a multi-tenanted building is a bonus
• previous Front of House / reception experience is required
• good attention to detail
• experience completing administration tasks is desired
• passionate about people and able to offer exceptional customer service
• good communication skills
• firm understanding of the high standards expected at reception
• the ability to take the initiative, be proactive and problem solve
• the ability to manage multiple tasks at the same time
• professional appearance
• excellent verbal and written communication
• flexible approach with excellent timekeeping
• elite Hospitality: 2 years
• front of House or Reception: 1 year
• 5* FOH : 2 years
• corporate Reception: 2 years
• customer service: 2 years
• 5-star front of house or hospitality: 2 years
• corporate or Hotel Front of House: 1 year
• corporate Front of House: 2 years
• soft Skills & Aptitudes: Experience in admin tasks, great communication skills, the ability to take initiative in your work, experience in leadership, problem solving and Multi-tasking
• soft Skills & Aptitudes: Experience in admin tasks, great communication skills, the ability to take initiative in your work, experience in problem solving and Multi-tasking

Trade

• administrative Assistance
• Administrative Assistance

Earnings for position receptionist

Requirements

• customer service: 3 years
• team leading or team management: 2 years

Trade

• administrative Assistance
• Administrative Assistance

Earnings for position reception manager

Requirements

• corporate Front of House: 2 years
• corporate Front of House: 1 year
• corporate reception: 2 years
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• soft Skills & Aptitudes: Experience in admin tasks, great communication skills, the ability to take initiative in your work, experience in leadership, problem solving and Multi-tasking
• soft Skills & Aptitudes: Experience in admin tasks, great communication skills, the ability to take initiative in your work, experience in problem solving and Multi-tasking