supervisor
5 the last 39 days, recently 2023-07-25
Responsibility
- job Advert
- we began as a social landlord providing homes in West Lindsey
- now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber
Show more +38 - we take our roles in our customer’s lives seriously, putting them first in everything we do
- carry out 1-2-1 check in calls or meetings monthly, managing underperformance as needed
- carry out regular caseload reviews with those delivering on your contract , to achieve outcomes
- and as part of that we’ve grown to provide wider services to truly support the communities in which we work
- ensure regular communication with all sessional tutors, sharing updates as needed
- carry out compliance checks and attend funder training and meetings as required
- we began as a social landlord providing homes in West Lindsey over 25 years ago and have continue to grow to meet the needs of the customers we serve
- observe teaching delivery of all team twice a year to ensure quality
- ensure delivery against quality and performance targets for your contract, escalating any risks or areas of concern in a timely manner
- who are Acis?
- now we provide over 7,000 affordable homes across the East Midlands, Yorkshire and the Humber, deliver education and employment services to over 5,000 people every year through our four learning hubs stretching from Gainsborough to Mablethorpe and offer wider student and accommodation services to over 1,000 students each year in partnership with Universities in Nottingham and Sheffield
- the more you put in the more you get out
- this is through Riverside Training, our employment and skills team, and CLIP, an education provider
- own the CPD plans for all tutors, arranging training and learning sessions as required
- ensure compliance with paperwork, delivery and quality standards in line with funder expectations
- we support people with different services for when they need us - offering different homes that meet different needs - including ones for affordable rent, Shared Ownership, people aged 55 and over, supported housing and homes for sale
- who are Acis Group?
- support standardisation days
- we offer everything from entry level to higher level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential through our community enterprise’s Riverside Training and CLIP
- our homes include ones for affordable rent, Shared Ownership, people aged 55 and over and supported housing – but now, we do so much more
- carry out compliance checks
- manage the day-to-day contact with the funder for that contract
- our accommodation services for students give people a safe home away from home which offers a safe affordable room with on-site wellbeing, support and events to help them thrive
- we also know tutors have their own interests that they could teach if given the chance to develop their skills
- ensure compliance with paperwork, delivery and quality standards in line with our expectations
- your role is all about helping people see the possibilities, engaging them to sign up to our services that could help them succeed
- the way you work
- you’re the face of the service, a true salesperson at heart, who’s a people person and loves interacting with people in any way
- in addition, there are over 4,000 learners a year are supported in local communities stretching from Sheffield to Mablethorpe – with everything from entry level qualifications, arts and wellbeing courses through to employability support to help people fulfil their potential
- your role is all about helping, supporting our tutors and others to develop by delivering a variety of engaging courses and qualifications
- we also want to give opportunities for our tutors to develop wider skills away from the classroom
- produce reports on progress each month, and ad hoc for funder requirements, including sharing good news stories and best practice, risks, financial performance and forecasts for
- being a tutor supervisor plays a key role in providing our customers with the skills, qualifications and confidence to achieve their personal and career goals
- therefore, in addition to the core role outlined above, we offer bolt-on responsibilities to give experience and develop skills
- ensure paperwork and participant records for the customer journey is delivered in a compliant way to our quality standards and in line with timescales every month
- ensuring that debt is kept to a minimum at all times
- owning your learners end to end – ensuring attendance, achievement and progression, in all courses and programmes. This may include 1-2-1 sessions with those learners who need additional support
- ensuring that learners complete all admin documentation including enrolment forms and learner feedback
Requirements
- taking the lead on your site to always promote engagement and experience for our people
- working with the engagement and experience manager to support our data and reporting
- leading and driving improvements across our CRM systems
Show more +6 - reporting on teams activities and performance to ensure focus is in the right areas
- supervising the experience officers on site to ensure they deliver amazing experiences for our people at all times, ensuring regular comms with them
- working with local groups, organisations, partners including universities and support services and internal teams to identify and recruit new people to our services
- ensuring that all compliance and processes are followed according to Acis guidelines
- manage the day-to-day contact with the university, ensuring a high standard of service is given to their students, in line with their expectations
- english tutors – to teach all levels including functional skills and GCSE to all ages 15-19 and adults
Salary in other companies in the position supervisor
| MC PERSONNEL | 29166 £ | 6250 £ 29166 £ |
| THE STATION HOTEL PATRINGTON | 23000 £ | 6250 £ 29166 £ |
| FREEDOM LAW | 12800 £ | 6250 £ 29166 £ |
| EXPERIS | 12400 £ | 6250 £ 29166 £ |
| STRATA CONSULTING | 8000 £ | 6250 £ 29166 £ |
| REPHAEL HOUSE | 7200 £ | 6250 £ 29166 £ |
| MBI MEDICAL | 6720 £ | 6250 £ 29166 £ |
| LISA'S LAW | 6666 £ | 6250 £ 29166 £ |
| TRIPOD ALLIED HEALTH | 6400 £ | 6250 £ 29166 £ |
| MYDENTIST | 6250 £ | 6250 £ 29166 £ |