288 GROUP

Responsibility

• manage customer issues professionally and efficiently, always seeking a first-time resolution where appropriate
• take ownership of queries with a positive approach
• meet set targets
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• managing customer issues professionally and efficiently, always seeking a first-time resolution where appropriate
• managing customer issues professionally and efficiently, always seeking a first time resolution where appropriate
• benefits of working for 288 Group
• you’ll be joining 250 colleagues in an e-commerce business with a 75-year track record of successful trading and financial security
• we are looking to fill a full or part-time vacancies
• be the first point of contact for enquiries, received via email, other channels, and incoming telephone messages, always providing 1st class customer service both written and verbally
• the possibility of overtime to cover shifts as required
• full training will be given to the right candidate
• you will be the first point of contact for enquiries, received via email, other channels and incoming telephone messages, always providing 1stclass customer service both written and verbally
• you will be the first point of contact for enquiries, received via email, other channels and incoming telephone messages, always providing 1st class customer service both written and verbally
• come and join Sitters, the 288 Group's Babysitting Agency Division; we are a leading UK independent childcare introduction agency, employing over 10 people and providing our services to thousands of parents nationwide
• childcare sector experience would be an advantage but not essential
• we are inviting candidates to join our Customer Service Team, where you will be required to deliver a professional level of Customer Service, always putting our customers at the forefront of every decision you make, using your initiative to inform and support our parents and sitters alike
• introducing our parents to the service and take responsibility of customer queries, having a positive approach to improve their customer journey
• in addition to the regular weekly hours above, out of hours cover for emergencies required for 7 weekends per year, with these weekends working from home and agreed well in advance
• so, if this sounds like something for you and think you would fit into the Sitters' family please apply
• in addition to the regular weekly hours above, out of hours cover for emergencies required for 10 weekends or per year, with these weekends working from home and agreed well in advance
• working hours in the office each week between 8.00 and 16:30 Monday to Friday
• develop and maintain excellent working relationships with all other departments and our customers
• 1 evening shift each week, from home 16:30 to 20:30

Requirements

• strong verbal and written communication skills

Earnings for position customer service advisor

Responsibility

• assembly – where you will be responsible for production of many of our collectables and their direct packaging
• picking –Picking components for the assembly of the whole product. Also picking pre-assembled goods for despatch
• post – Liaising with our couriers, processing paperwork and getting goods ready for collection
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• goods In – responsible for receiving and checking deliveries. Storing the goods once checked and adding to the system
• stock Control – You will be responsible for ensuring our stock levels and counts are accurate
• benefits of working for 288 Group
• you’ll be joining 250 colleagues in an e-commerce business with a 75-year track record of successful trading and financial security
• despatch –You will match invoices to picked goods and pack them ready for delivery to the customer, ensuring accuracy and working to a deadline

Earnings for position warehouse operative

Earnings for position cleaner

Responsibility

• develop and take ownership for the source code created and maintained at a high quality and security standard
• we are looking for a dynamic and enthusiastic Software Engineer to join our system transformation programme
• understand the architecture and actively take part in how the system is designed
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• we are overhauling our ageing business and customer-facing systems to create a new, cloud-based platform of integrated micro-systems and a cross-platform mobile app
• you will be a part of an agile team using a combination of SCRUM and Kanban. Reporting to a Software Team Lead, you will work on a project centred on delivering excellence to our customers

Requirements

• SOLID principles
• unit/Integration Testing
• defensive Programming
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• experience of working in complex project environments
• experience in CI/CD Pipelines
• clean Code
• knowledge of agile development practices particularly Scrum and Kanban
• design Patterns
• should embrace Pair programming where applicable
• A good working knowledge of writing Unit and Integration tests
• enjoy close collaboration in a small team
• excellent oral and written communication skills
• experience of Microsoft Azure is a plus
• constantly learn and improve
• look to innovate and think about the future
• encourage process and technological innovation
• 2+ years’ experience in software development of mobile apps
• 2+ years’ experience in software development
• about 288 Group

Earnings for position sales consultant