1ST FORMATIONS Salary
71-75 SHELTON STREET COVENT GARDEN LONDON WC2H 9JQ
1ST FORMATIONS Premium profile inactive Premium profile inactive
Earnings on positions in 1ST FORMATIONS
Estimated salary
£ 2500
Median salary at 1ST FORMATIONS
£ 2083 Lowest salary
£ 2499 The average salary
£ 2916 Highest salary
Do you believe that workers at 1ST FORMATIONS are paid fairly?
1ST FORMATIONS is looking for employees for positions:
senior administrator
Education
- bachelor's
Requirements
- excellent written and verbal communication skills
- at least 4 years’ experience in administrative roles, with customer service experience desirable
- excellent customer service skills with a confident and friendly manner
- bachelor’s degree
- team player
- flexible, positive and upbeat attitude
- pro-active approach, with the ability to work autonomously
- A high level of personal integrity
Responsibility
- reporting to the Head of Customer Retention, you will be flexible within your role and able to support both the administrative and sales-based functions of the team, helping to ensure the successful fulfilment of team deadlines/targets
- you will support our Head of Customer Retention in organising and carrying out a high volume of administrative, customer service and sales-based tasks
- this includes organising the taking of inbound and outbound calls to customers who have requested to switch off the renewal of their renewable services, with the aim of retaining these customers
- you will also, in time, gain responsibility for refunds within the business, ensuring our refund policies and processes are adhered to in a timely and accurate manner, and our refund % are kept as lower as feasible within these policies
- you will also organise and assist in the carrying out of high-volume administrative tasks relating to the removal of statutory addresses from the Companies House public register due to the expiry of address services
- this role also includes a number of other administrative tasks, such as responding to customer emails, conducting mail merges, checking our CRM software and other miscellaneous tasks
- assist the Head of Retention in the running of the Customer Retention Team
Earnings on positions in 1ST FORMATIONS
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2499 £