it manager
Responsibility
- running regular checks and system audits on network and data security
- identifying and acting on opportunities to improve and update software and systems
- developing and implementing IT policy/strategy and best practice guides for the organisation
Show more +8 - running and sharing regular operation system reports with senior staff
- mapping out roles for IT team members
- identifying opportunities for team training and skills advancement
- problem solving for all IT software/hardware issues
- develop & support staff training programmes including undertaking appraisals on a regular basis
- manage any user support issues and delegate to Network & Systems Administrator as appropriate to investigate and resolve
- manage the implementation of planned price increases on the system providing reports to assist in the decision-making process including protection of margins
- to be responsible for all staff within your department, manage HR issues, ensure staff adherence to company handbook and all relevant legislation with the assistance of the Group Operations Manager and HR Advisor
Requirements
- bachelor’s in computer applications is preferred, but not essential
- experience coordinating installations, upgrades, and maintenance
- knowledge of architecture processes and performance reports of operating systems
Show more +15 - strong critical thinking skills
- skills to understand and oversee code development
- two to five years’ experience in IT operations or two-plus years of IT department supervisory experience
- in-depth knowledge of Microsoft Windows, service desk and network administration are also necessary for the role
- network Administrator Knowledge
- proven record of problem-solving and project management skills is usually appreciated
- attention to detail
- web development, virus removal, cleaning infected hard drives and stripping hardware after a security breach occurs
- management and leadership skills
- knowledge of or experience in cloud architecture
- strong technical skills
- experience in leading and managing large IT projects and rolling out IT infrastructures across various technologies
- able to work well under pressure
- experience with databases, database storage systems and phone systems are required
- information Technology: 5 years
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