field service engineer
Responsibility
- deliver exceptional customer service
- servicing, maintaining, and installing a range of equipment at customers sites nationwide
- attend customers site in a timely manner to carry out the task assigned and deliver exceptional customer service
Show more +13 - attend customers site in a timely manner to carry out the task assigned
- respond to customer demand promptly and professionally
- respond to customer demand promptly and professionally working autonomously as well as part of a wider team
- provide additional support to YPS customers and prospective customers with other types of shrink wrapping equipment
- assist the film division with wrapping trials where required
- install new machines and provide full operator training individually and as part of a team
- install new machines and provide full operator training
- having the ability to liaise with both customers and colleagues to ensure YPS maintains the customer service excellence that we pride ourselves on, is essential to the role
- this post does involve regular travel and overnight stays at short notice, as required
- weekend work is rare although sometimes necessary
- participation in training courses, as and when instructed
- typical hours are around 40-45 but does vary as a demand driven role. Care is pro- actively taken to avoid excessive hours where possible
- participation in training courses, as and when required
Requirements
- recognised electrical engineering qualification
- field engineering experience is essential
- PLC interrogation experience is essential. In particular Siemens S7/TIA & OMRON
Show more +6 - the ability to work under pressure and manage deadlines
- excellent communication skills and the ability to be a team player
- self-Motivation
- full UK driving licence
- polite telephone manner
- self-Motivation with the ability to work under pressure and manage deadlines
Benefits
- mobile phone
- company car
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