YORKSHIRE BATHROOMS AND KITCHENS Salary
BOROUGHBRIDGE ROAD RIPON HG4 1UE
TIN: 05422380
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Earnings on positions in YORKSHIRE BATHROOMS AND KITCHENS
YORKSHIRE BATHROOMS AND KITCHENS is looking for employees for positions:
customer service advisor
Working hours
- full-time
Language
- english
Responsibility
- interact with customers via phone, email, and live chat to provide assistance, answer queries, and resolve any issues they may have
- build strong relationships with customers by understanding their needs and offering appropriate product recommendations
- guide customers through the purchasing process, including product selection, pricing, and payment options
- provide accurate information about product features, specifications, and availability
- address customer complaints or concerns promptly and professionally, aiming for a satisfactory resolution
- process customer orders, track shipments, and coordinate with logistics and warehouse teams to ensure timely deliveries
- collaborate with the sales team to meet sales targets and contribute to revenue growth
- stay up-to-date with industry trends, product knowledge, and competitor offerings to provide informed recommendations to customers
Requirements
- previous experience in sales or customer service roles, preferably within a retail or e-commerce environment
- excellent communication skills with a friendly and professional demeanor
- strong problem-solving abilities and a proactive approach to customer service
- A passion for delivering exceptional customer experiences and going the extra mile to meet customer needs
- sound knowledge of bathroom products and their applications is advantageous
- familiarity with CRM systems and basic computer proficiency
- ability to work well in a team and collaborate effectively with colleagues across different departments
- flexibility to adapt to changing priorities and a fast-paced work environment